SFWare Blog

Summary: Deleting an email draft can be a frustrating experience. This can be either due to accidental deletion or some corruption, we need to recover the deleted draft. Here we discuss why the deletion happens, then we look at what to do to recover deleted draft emails from Outlook.

Content Table:

• Reasons for draft email deletions in Outlook
• How can I recover deleted draft email Outlook?
  • Method 1: Check the draft folder
  • Method 2: Undo the last action performed
  • Method 3: Recover from deleted items folder
  • Method 4: Repair Outlook data file
    • Steps to use ScanPST
    • Steps to use the SFWare PST repair tool

Reasons for Draft Email Deletions in Outlook

If you are facing drafted email deletion, then you need to know why this happen. There are many reasons for deleted drafted email situation, some of them below,

• You may accidentally delete a drafted email.
• Decide to delete old drafts to organize the mailbox.
• Closing the Outlook application before saving the draft.
• Outlook crashed while drafting the email.
• Outlook data file corruptions.

How Can I Recover Deleted Draft Email Outlook?

Once you have gone through above mentioned reasons and understand Outlook draft deletion, then it’s time to learn some methods to recover deleted draft emails in Outlook. There are many solutions to recover Outlook draft, we have given some of them below.

Method 1: Check the Draft Folder

The draft folder is where you can find the drafted emails usually. So, it is easy checking the draft folder before we go on to other methods. This is because Outlook automatically stores the email in the draft folder when you shut the Outlook window. You can do this by simply clicking on the Draft category after opening the Outlook application.

Method 2: Undo the Last Action Performed

If you cannot find the email in the draft folder, you may have accidentally deleted it. If you have deleted it recently then you can try to undo the action. Undo is an option given by Outlook to take back the last performed action. You can perform undo by simply clicking the Undo button in the menu or pressing CTRL + Z keys on the keyboard.

Method 3: Recover from Deleted Items Folder

Deleted items folder is where the data is stored when they get deleted, including an email draft. Most of the time when Outlook crashed, it may move the emails to the deleted items folder, the same goes for the drafts as well. Follow the below steps to recover deleted draft emails from Outlook,

Step 1: Open the Outlook application and click on the Deleted Items category.

Step 2: From the list of deleted emails, find the emails you need to recover.

Step 3: Right-click on an email, click on Move, and select Other Folder.

Step 4: In the Move Items window, select the category you want to move to and click on Ok.

Note: If you cannot find your emails,

• Click on Recover items recently removed from this folder.
• Find and select the emails in the Recover Deleted Items
• select Restore Selected Items and click on Ok.
• Now follow the above steps.

Method 4: Repair Outlook Data File

If none of the above methods help Outlook recover deleted draft emails, it’s time we consider corruptions in the Outlook data files, such as PST or OST. You have two options to repair Outlook data files, a built-in inbox repair tool or a professional repair tool.

Steps to use ScanPST

If you decided to go with the built-in inbox repair tool option, you can use scanpst.exe. ScanPST is a built-in tool by Microsoft to repair Outlook data files. Below are the steps you need to follow,

• Find and double-click on the exe file.
• Enter the details of the Outlook data file that you want to repair in the Enter the name of the file you want to scan

Note: Click on the Browse button and locate the necessary Outlook data file.

• Click on the Start button and start the scanning process.
• If any errors are found, then click on the Repair button shown.

When the repair process is completed, open Outlook again and verify the issue has been resolved.

Note: It’s important to note that the repair process may take some time, and you may need to repeat it several times to fully resolve the issue.

Steps to use the SFWare PST Repair tool

Now that we saw the built-in option, we are going to see a professional repair tool you can use. Here we use the SFWare PST Repair tool, a user-friendly tool designed to manage various issues with Outlook data files. So, download and install the SFWare PST Repair Tool on your computer to start repairing corrupted Outlook data files at any time.

• Launch the software and from the screen select Open PST File option.

• In the next screen provide the corrupt Outlook data file and click Next.

• Choose one of the scanning methods from below–
  • Normal Scan – For a low level of corruption.
  • Smart Scan – When the Normal Scan is not enough.

• Give a location to save the repaired Outlook data file.
• Click on the Repair button and start the repair Outlook data file.

Note: Once the repair process is completed, you may preview the results to ensure that all data can be successfully restored.

• Save repaired files to your desired location.

Conclusion

Drafts in Outlook is a method to keep the mail that is not sent right after typing it, this helps you improve later before sending it. Hence deletion of the draft email is a tough situation to encounter. With this article we have discussed why a drafted email is deleted or lost, then we check out some solutions to recover deleted draft email from Outlook. We have finally seen PST repair tools if your Outlook data files get corrupted. Please try out these methods and let us know how it goes and any other methods to add in the future.

Summary: Is your Outlook crashing frequently during startup? This can be due to many reasons. You can fix this problem quickly with the methods provided in this article. You can also learn about why Outlook keeps crashing by reading this article.

Content Table:

• Why is Outlook crashing when opening?
• How to repair Outlook crashes on startup?
  • Open Outlook in safe mode
  • Disable conflicting add-ins
  • Update Outlook application
  • Repair Outlook application
  • Create a new Outlook profile
  • Rebuild the Outlook data file
  • Repair Outlook data file
    • Use SCANPST tool
    • Use SFWare PST repair tool

Why is Outlook Crashing When Opening?

Outlook crashing during the startup is a problem you may face sometimes regardless of the version you use, such as Outlook 2019, 2016, 2013, 2010, etc. The first step to solving any issue is to learn what causes the issue. There are many reasons that can cause this problem, some of the common ones are given below,

• Conflicting add-ins.
• Outdated Outlook application.
• An issue in the Outlook application.
• The Outlook profile is inaccessible.
• Corruption in the Outlook data file.

How to Repair Outlook Crashes on Startup?

Outlook crashing at startup is an issue that needs to be addressed immediately if you want to get back to normality as soon as possible. The are many methods you can follow to repair the issue. We have curated a list for you to use to follow and repair your Outlook crash issue.

1.     Open Outlook in Safe Mode

Outlook safe mode will help you open the Outlook application with default settings and necessary add-ins. You can use this to troubleshoot many of the issues in Outlook. Follow the below instructions to open Outlook in safe mode,

• Press Windows + R keys to open the Run dialogue box.
• In the text field type exe \safe and press Enter key.
• In the pop-up window, Select the profile you want and click on OK.
• Wait for the Outlook application to open.

2.     Disable Conflicting Add-ins

If your Outlook application is working fine in safe mode, the crash may be caused by the add-ins you are using. You can disable or remove them and try to open Outlook normally. Below are the steps to disable the add-ins,

• In Outlook, click on File in the menu bar.
• Click on the Options tab.
• In the window that opens, click on the Add-ins tab.
• For Manage, select COM Add-ins from the drop-down list.
• Click on Go.
• Now uncheck all the add-ins and click on OK.
• Restart Outlook normally.

3.     Update Outlook Application

An Outdated Outlook Application can cause many issues including crashing at startup. Updating the application will repair many of the issues present in the older version. Find the instructions to update your Outlook using Microsoft Office applications such as Word, Excel, PowerPoint, etc,

• Open any of the Microsoft Office applications.
• Click on the File on the menu bar.
• Now click on Account and then click on Update Options.
• Finally, click on Update Now.
• Wait for the updation to complete and open the Outlook application.

4.     Repair Outlook Application

If you are facing Outlook crashing when opening even in the latest versions. There may be issues with files for the application. You can follow the below steps to repair Outlook,

• Press Windows + R keys to open the Run dialogue box.
• In the text field type cpl and click on OK.
• Search for Microsoft 365 – en-us.
• Select it and click on Change.
• In the window that opens, select Quick Repair, and click on Repair.
• Click on Repair in the following window.
• Wait for the process to complete and open Outlook.

5.     Create New Outlook Profile

Another reason for the Outlook crash is the profile is inaccessible or corrupted. In this case, you need to create a new profile. You can use the below steps to do this,

• Open the Control Panel in your system.
• Find and click on the Mail option.
• In the mail setup, click on Show Profiles.
• Click on Add button.
• Provide a profile name and click on OK.
• Follow the instructions on the screen to complete creating the profile.
• Select the new profile as default.
• Open your Outlook application.

6.     Rebuild Outlook Data File

The most common Outlook error causing the reason is corruption in the Outlook data file. You rebuild the Outlook data file to overcome corruption. Please follow the rebuilding steps,

• Open the Control Panel in your system.
• Find and click on the Mail option.
• In the mail setup, click on Data Files.
• Select your data file and click on Open File Location.
• Right-click on the file and select Rename.
• Add .old to your file name and press Enter key.
• Open the Outlook application.

Note: Rebuilding is to be done if you are dealing with .ost files.

7.     Repair Outlook Data File

If your data file is a .pst file, then repairing is the way to go than rebuilding. You can follow the two methods given below to repair corrupt PST files.

a.      Use ScanPST Tool

ScanPST is a built-in repair tool by Microsoft to handle errors in the Outlook data file. You can find the file in the following locations,

• Outlook 2019: C:\Program Files\Microsoft Office\root\Office16
• Outlook 2016: C:\Program Files\Microsoft Office\root\Office16
• Outlook 2013: C:\Program Files\Microsoft Office\Office15
• Outlook 2010: C:\Program Files\Microsoft Office\Office14
• Outlook 2007: C:\Program Files\Microsoft Office\Office12

Follow the steps below to use the scanpst.exe file to repair the PST file,

• Go to the location and double-click on the ScanPST file.
• In the tool, click on Browse to choose the corrupt PST file.
• Now click on the Start button to begin the scan process.
• If there are any errors found, click on the Repair button.
• Once the repair is completed open your Outlook.

Note: This is a time-consuming process, please be patient.

b.     Use SFWare PST Repair Tool

If you want, you can use a purpose-built repair tool. We recommend you use the SFWare PST Repair tool, a user-friendly software that can manage many issues both PST and OST files. Download and install the tool and follow the steps below,

• Launch the software and click on the Open PST File option.

• Click on the Browse button to select the corrupt PST file.
• Then click on the Next button.

• Select a scan mode and click on Browse to select a location to save the repaired file.
• Now click on the Repair button.

• Once the process is completed you can preview the result in an Outlook-styled window.
• If you are satisfied with the result save the file.

Conclusion

Outlook crashing when opening is a frustrating issue. This will slow down our productivity. But with the solution given in this write-up, you will get back to working normal in no time. Let us know how these methods help you in the comments.

Summary: Outlook error 0x800ccc90 is due to POP3 account settings issues. This write-up helps you learn about the error and give you easy methods to fix them.

Content Table:

• What is Outlook error 0x800ccc90?
• What causes Outlook error 0x800ccc90?
• Methods to fix Outlook error 0x800ccc90
  • Method 1: Remove and add the email account
  • Method 2: Create send/receive group
  • Method 3: Change server port numbers
  • Method 4: Run Outlook in safe mode
  • Method 5: Disable conflicting add-ins
  • Method 6: Repair Outlook application
  • Method 7: Repair corrupted PST files
    • Steps to use the SCANPST tool
    • Steps to use the SFWare PST repair tool

What is Outlook Error 0x800ccc90?

Outlook Error 0x800ccc90 is a standard error in Outlook 2007, 2010, 2013, 2016, and 2019. This error occurs if you configure multiple POP3 accounts in an Outlook account. You will get the error when you try to send or receive mail if you are experiencing this error.

What Causes Outlook Error 0x800ccc90?

There are many reasons for error 0x800ccc90 in Outlook apart from multiple pop3 accounts in a profile. Some of the other usual causes are,

• Incorrect credentials.
• Server authentication issues.
• The port number changed.
• Conflicting add-ins.
• Corrupt Outlook data files.

Methods to Fix Outlook Error 0x800ccc90

If you face Outlook error 0x800ccc90, don’t worry. This article will help you repair the error. Below are some of the effortless methods to solve this problem. Please follow the steps carefully.

Method 1: Remove and Add Email Account

An easy way to fix error 0x800ccc90 in Outlook is to remove and add the email account again. You can follow the below steps to do this,

• Open the Outlook application and click on the File tab.
• Now select Account Settings and click on Account Settings in the list.
• In the window, click on the Email tab, select the email account you want, then click the Remove button.
• Click on Yes in the pop-up box and restart the Outlook application.
• Go to the Account Settings window and click on the Email tab.
• Now click on the New button and follow the on-screen instructions.
• When done, restart the Outlook application.

Method 2: Create Send/Receive Group

The Outlook error 0x800ccc90 can be solved easily by separating the pop3 accounts into small groups. This makes the send/receive process more accessible and more effective. Follow the below steps to create groups,

• Open the Outlook application and click on Send/Receive tab.
• Now click Send/Receive Groups and select the Define Send/Receive Groups option.
• In the window, click the New button, name the group, then click OK.
• Now select the account on the left side of the window.
• On the right side of the window, check the Include the selected account in this group box.
• Then check the Send mail items and Receive mail items boxes.
• Now select Download complete items, including attachments, and click OK.

Note: You can add more than one send/receive group and include more than one email in each group.

• Once you complete creating groups click on the Close button.
• When sending or receiving emails, click the Send/Receive tab and select the required group.

Method 3: Change Server Port Numbers

The other reason for the error is that the port number is changed to an incorrect one, or your ISP blocks it. You can fix this by changing the port number using the below steps,

• Open the Outlook application and click on the File tab.
• Now select Account Settings, then click on Account Settings in the list.
• Select the Email tab, select the email account you need, and click Change.
• Now click on More Settings.
• Now click on the Advanced tab.
• Now type 995 beside Incoming server (POP3) in the text box.
• Now click on OK.

Method 4: Run Outlook in Safe Mode

Safe mode will load Outlook with default settings to let you troubleshoot this Outlook error. Follow the instructions to run Outlook in safe mode,

• Press Windows + R keys to open the Run dialogue box.
• Now type Outlook.exe /safe and press Enter.
• Now choose the profile and click on OK.
• Wait for Outlook to load.

Method 5: Disable Conflicting Add-Ins

Conflicting third-party add-ins can cause many issues in Outlook, including the 0x800ccc90 error. You can disable the add-in with the below instructions,

• Open the Outlook application and click on the File tab.
• Now click on Options and select the Add-in option.
• Now choose COM Add-ins for Manage and click on Go.
• You can uncheck the add-ins listed in the window.
• You can also remove the add-ins,
  • Select the required add-in.
  • Now click on the Remove button.
• Click on OK and restart Outlook.

Method 6: Repair Outlook Application

You can use a built-in repair tool to find and repair errors in Outlook. This tool will repair mistakes in any of the applications part of the Microsoft Office suite in your system. Below, you will find the steps to use the repair tool,

• Open Settings from the Start menu.
• Now click on the Apps tab in Settings.
• Click on Installed Apps and search for Microsoft 365.
• Now click on the three dots beside the Microsoft 365 – en-us and click on Modify.
• Now select the repair option, click on Repair, and again click Repair to start the process.
• Once the repair is completed, please restart the Outlook application.

Method 7: Repair Corrupted PST Files

The final repair solution for Outlook error 0x800ccc90 is to repair the corrupted PST file. A PST file corruption is one of the common reasons for the issues in Outlook. Below you can find two repair tool options that help you do this.

Steps to Use ScanPST Tool

ScanPST is a built-in repair tool by Microsoft. This will repair most of the issues in the Outlook PST file. You can find the scanpst.exe file below location,

• Outlook 2019: C:\Program Files\Microsoft Office\root\Office16
• Outlook 2016: C:\Program Files\Microsoft Office\root\Office16
• Outlook 2013: C:\Program Files\Microsoft Office\Office15
• Outlook 2010: C:\Program Files\Microsoft Office\Office14
• Outlook 2007: C:\Program Files\Microsoft Office\Office12

Note: You replace the Program Files with Program Files (x86) for the 32-bit version of Outlook.

Follow the below instructions to use the ScanPST tool to repair corrupt PST files,

• Go to the corresponding location of your Outlook version.
• Double-click on the scanpst.exe file to open the tool.
• In the tool, click the Browse button to open the corrupt PST file.
• Now click on the Start button to begin scanning the file.
• Click on the Repair button if errors are found after the scanning.
• Open the Outlook application after the repair process is completed.

Note: ScanPST will take time to complete depending on the file size. You may also need to do multiple scans to achieve the best result.

Steps to Use SFWare PST Repair Tool

If you want, you can use a purpose-built PST repair tool to repair corrupt PST files. We recommend using the SFWare PST Repair tool, a user-friendly tool designed to handle many issues in Outlook data files – both PST and OST. You can follow the below steps to repair PST file corruption in Outlook,

• Download and install the SFWare PST Repair tool in your system and launch it.

• On the main screen, click on the Open PST File option.

• Now click on the Browse button to open the corrupt PST file, then click Next.

• In the next window, select a scanning method, and give a location to save the repaired file.

• Now click on the Repair button to start the scan and repair.
• Once the process is completed, verify the result, and save the file.

Conclusion

Outlook error 0x800ccc90 is a standard error primarily due to adding multiple email accounts in an Outlook profile. You can find the other reason for the error and some easy methods to repair the error. If this blog is helpful for you to fix Outlook error 0x800ccc90, let us know below in the comments.

Summary: Outlook is a reliable email client used by millions of people worldwide. But sometimes, you may face some errors that will leave you frustrated. We will discuss one such error cannot open your default email folders. You will learn about the error in detail and fix it with easy steps.

Content Table:

• What causes the Outlook error – cannot open your default email folders?
• Methods to repair cannot open your default email folders error in Outlook
  • Method 1: Disable Outlook compatibility mode
  • Method 2: Run Outlook in safe mode
  • Method 3: Rebuild the OST files
  • Method 4: Repair the corrupt OST files
    • Steps to use SCANPST tool
    • Steps to use SFWare PST repair tool

What Causes the Outlook Error – Cannot Open Your Default Email Folders?

If you cannot open your default email folder error, you need to troubleshoot and repair the error. The first step of any troubleshooting is to understand what caused the error. You can find some of the reasons that cause the error below,

• Your Outlook application is running in compatibility mode.
• The navigation pane settings file is corrupted.
• The OST file in your Outlook is corrupted.
• Some malicious attacks by malware or virus.
• If you remove files or folders from the Exchange folder.
• If you install any conflicting third-party Add-ins.

Methods to Repair Cannot Open Your Default Email Folders Error in Outlook.

There are many methods you can follow to repair Microsoft Outlook cannot open your default email folders. But not all of them lead to the best results. That is why we have curated a list with proven solutions for you to follow.

Method 1: Disable Outlook Compatibility Mode

If your Outlook application runs in compatibility mode, then this can cause your Outlook to encounter cannot open default email folders. You can follow the instructions below to turn off compatibility mode,

• Go to C:\Program Files\Microsoft Office\root\Office16.
• Find and right-click on Outlook.exe.
• In the list, click on Properties.
• In the properties window, click on the Compatibility tab.
• Run this program in compatibility mode for the box.
• Click on OK and open the Outlook application.

Method 2: Run Outlook in Safe Mode

Safe mode is a helpful troubleshooting method for any Outlook issues. This will run Outlook with default settings. Follow the below steps to load Outlook in safe mode,

• Press Windows + R keys to open the Run dialogue box.
• In the text field, type exe /safe and press Enter key.
• Now select the profile and click on the OK button.

If the error persists, follow the steps below,

• Click on File in the menu bar, then click on Options.
• Click on Add-ins in the Outlook Options window.
• Now select COM Add-ins from the Manage drop-down list.
• Then click on the Go
• Uncheck all the Add-ins and click on OK.
• Now restart the Outlook application

Enable each add-in one at a time to find which Add-in causes the issues.

Method 3: Rebuild the OST Files

A corrupted or damaged OST file is one of the many causes for Outlook cannot open your default email folders. You can rebuild the OST file with the following instruction,

• Open Control Panel, then find and click on Mail.
• In the window that opens, click on the Show Profiles button.
• Choose the profile and click on the Remove button.

• Then click on Add button to add a new profile.
• Provide a profile name and click on the OK button.
• Follow the on-screen instructions to create a new profile.
• Select the new profile as the default profile.
• Then open the Outlook application.

Once the Outlook application opens, the new OST file will be automatically created.

Method 4: Repair the Corrupt OST Files

If your OST file is severely corrupted, then you might not be able to rebuild the OST file successfully. In such cases, you need to repair a corrupted OST file. You can follow a couple of methods given below.

Steps to Use ScanPST Tool

Microsoft has provided a built-in repair tool called ScanPST to repair any issues in the Outlook data files, such as PST and OST. You can find the scanpst.exe file below locations,

1. Outlook 2019: C:\Program Files\Microsoft Office\root\Office16
2. Outlook 2016: C:\Program Files\Microsoft Office\root\Office16
3. Outlook 2013: C:\Program Files\Microsoft Office\Office15
4. Outlook 2010: C:\Program Files\Microsoft Office\Office14
5. Outlook 2007: C:\Program Files\Microsoft Office\Office12

You can follow the steps below to use the ScanPST tool to fix corrupt OST files,

• Go to the location of your exe file location.
• Find and double-click on the file.
• In the tool, click the Browse button to open the corrupt OST file.
• Now click on the Start button to begin the scan.
• Click on the Repair button if any errors are found.

Note: Using the ScanPST tool is a time-consuming process. Patience is the virtue of using this method.

Steps to Use SFWare PST Repair Tool

The other method to repair your corrupt OST file is to use purpose-built software. We recommend you use the SFWare PST Repair tool, a user-friendly software that can deal with various issues in Outlook data files, like PST and OST. Follow the instructions below to repair the corrupt OST file,

• Download and install the SFWare PST Repair tool to your system.

• Launch the software and click on the Open PST File button.

• Now click the Browse button to choose the corrupt file and click the Next button.

• Then select the scan method and click the Browse button to select a location to save the repaired file.

• Finally, click on Repair to start the scan and repair process.
• You can view the result in an Outlook-styled window.
• Preview the result and save it if it is satisfactory.

Conclusion

The “Cannot open your default email folders” error is a frustrating issue to face. But that does not mean it is a complex issue to solve. You have gone through the successful solutions to repair the error. If you have faced the case, let us know your experiences and how helpful these methods are in the comments.