Category: Outlook

Summary: Deleting an email draft can be a frustrating experience. This can be either due to accidental deletion or some corruption, we need to recover the deleted draft. Here we discuss why the deletion happens, then we look at what to do to recover deleted draft emails from Outlook.

Content Table:

• Reasons for draft email deletions in Outlook
• How can I recover deleted draft email Outlook?
  • Method 1: Check the draft folder
  • Method 2: Undo the last action performed
  • Method 3: Recover from deleted items folder
  • Method 4: Repair Outlook data file
    • Steps to use ScanPST
    • Steps to use the SFWare PST repair tool

Reasons for Draft Email Deletions in Outlook

If you are facing drafted email deletion, then you need to know why this happen. There are many reasons for deleted drafted email situation, some of them below,

• You may accidentally delete a drafted email.
• Decide to delete old drafts to organize the mailbox.
• Closing the Outlook application before saving the draft.
• Outlook crashed while drafting the email.
• Outlook data file corruptions.

How Can I Recover Deleted Draft Email Outlook?

Once you have gone through above mentioned reasons and understand Outlook draft deletion, then it’s time to learn some methods to recover deleted draft emails in Outlook. There are many solutions to recover Outlook draft, we have given some of them below.

Method 1: Check the Draft Folder

The draft folder is where you can find the drafted emails usually. So, it is easy checking the draft folder before we go on to other methods. This is because Outlook automatically stores the email in the draft folder when you shut the Outlook window. You can do this by simply clicking on the Draft category after opening the Outlook application.

Method 2: Undo the Last Action Performed

If you cannot find the email in the draft folder, you may have accidentally deleted it. If you have deleted it recently then you can try to undo the action. Undo is an option given by Outlook to take back the last performed action. You can perform undo by simply clicking the Undo button in the menu or pressing CTRL + Z keys on the keyboard.

Method 3: Recover from Deleted Items Folder

Deleted items folder is where the data is stored when they get deleted, including an email draft. Most of the time when Outlook crashed, it may move the emails to the deleted items folder, the same goes for the drafts as well. Follow the below steps to recover deleted draft emails from Outlook,

Step 1: Open the Outlook application and click on the Deleted Items category.

Step 2: From the list of deleted emails, find the emails you need to recover.

Step 3: Right-click on an email, click on Move, and select Other Folder.

Step 4: In the Move Items window, select the category you want to move to and click on Ok.

Note: If you cannot find your emails,

• Click on Recover items recently removed from this folder.
• Find and select the emails in the Recover Deleted Items
• select Restore Selected Items and click on Ok.
• Now follow the above steps.

Method 4: Repair Outlook Data File

If none of the above methods help Outlook recover deleted draft emails, it’s time we consider corruptions in the Outlook data files, such as PST or OST. You have two options to repair Outlook data files, a built-in inbox repair tool or a professional repair tool.

Steps to use ScanPST

If you decided to go with the built-in inbox repair tool option, you can use scanpst.exe. ScanPST is a built-in tool by Microsoft to repair Outlook data files. Below are the steps you need to follow,

• Find and double-click on the exe file.
• Enter the details of the Outlook data file that you want to repair in the Enter the name of the file you want to scan

Note: Click on the Browse button and locate the necessary Outlook data file.

• Click on the Start button and start the scanning process.
• If any errors are found, then click on the Repair button shown.

When the repair process is completed, open Outlook again and verify the issue has been resolved.

Note: It’s important to note that the repair process may take some time, and you may need to repeat it several times to fully resolve the issue.

Steps to use the SFWare PST Repair tool

Now that we saw the built-in option, we are going to see a professional repair tool you can use. Here we use the SFWare PST Repair tool, a user-friendly tool designed to manage various issues with Outlook data files. So, download and install the SFWare PST Repair Tool on your computer to start repairing corrupted Outlook data files at any time.

• Launch the software and from the screen select Open PST File option.

• In the next screen provide the corrupt Outlook data file and click Next.

• Choose one of the scanning methods from below–
  • Normal Scan – For a low level of corruption.
  • Smart Scan – When the Normal Scan is not enough.

• Give a location to save the repaired Outlook data file.
• Click on the Repair button and start the repair Outlook data file.

Note: Once the repair process is completed, you may preview the results to ensure that all data can be successfully restored.

• Save repaired files to your desired location.

Conclusion

Drafts in Outlook is a method to keep the mail that is not sent right after typing it, this helps you improve later before sending it. Hence deletion of the draft email is a tough situation to encounter. With this article we have discussed why a drafted email is deleted or lost, then we check out some solutions to recover deleted draft email from Outlook. We have finally seen PST repair tools if your Outlook data files get corrupted. Please try out these methods and let us know how it goes and any other methods to add in the future.

Summary: Is your Outlook crashing frequently during startup? This can be due to many reasons. You can fix this problem quickly with the methods provided in this article. You can also learn about why Outlook keeps crashing by reading this article.

Content Table:

• Why is Outlook crashing when opening?
• How to repair Outlook crashes on startup?
  • Open Outlook in safe mode
  • Disable conflicting add-ins
  • Update Outlook application
  • Repair Outlook application
  • Create a new Outlook profile
  • Rebuild the Outlook data file
  • Repair Outlook data file
    • Use SCANPST tool
    • Use SFWare PST repair tool

Why is Outlook Crashing When Opening?

Outlook crashing during the startup is a problem you may face sometimes regardless of the version you use, such as Outlook 2019, 2016, 2013, 2010, etc. The first step to solving any issue is to learn what causes the issue. There are many reasons that can cause this problem, some of the common ones are given below,

• Conflicting add-ins.
• Outdated Outlook application.
• An issue in the Outlook application.
• The Outlook profile is inaccessible.
• Corruption in the Outlook data file.

How to Repair Outlook Crashes on Startup?

Outlook crashing at startup is an issue that needs to be addressed immediately if you want to get back to normality as soon as possible. The are many methods you can follow to repair the issue. We have curated a list for you to use to follow and repair your Outlook crash issue.

1.     Open Outlook in Safe Mode

Outlook safe mode will help you open the Outlook application with default settings and necessary add-ins. You can use this to troubleshoot many of the issues in Outlook. Follow the below instructions to open Outlook in safe mode,

• Press Windows + R keys to open the Run dialogue box.
• In the text field type exe \safe and press Enter key.
• In the pop-up window, Select the profile you want and click on OK.
• Wait for the Outlook application to open.

2.     Disable Conflicting Add-ins

If your Outlook application is working fine in safe mode, the crash may be caused by the add-ins you are using. You can disable or remove them and try to open Outlook normally. Below are the steps to disable the add-ins,

• In Outlook, click on File in the menu bar.
• Click on the Options tab.
• In the window that opens, click on the Add-ins tab.
• For Manage, select COM Add-ins from the drop-down list.
• Click on Go.
• Now uncheck all the add-ins and click on OK.
• Restart Outlook normally.

3.     Update Outlook Application

An Outdated Outlook Application can cause many issues including crashing at startup. Updating the application will repair many of the issues present in the older version. Find the instructions to update your Outlook using Microsoft Office applications such as Word, Excel, PowerPoint, etc,

• Open any of the Microsoft Office applications.
• Click on the File on the menu bar.
• Now click on Account and then click on Update Options.
• Finally, click on Update Now.
• Wait for the updation to complete and open the Outlook application.

4.     Repair Outlook Application

If you are facing Outlook crashing when opening even in the latest versions. There may be issues with files for the application. You can follow the below steps to repair Outlook,

• Press Windows + R keys to open the Run dialogue box.
• In the text field type cpl and click on OK.
• Search for Microsoft 365 – en-us.
• Select it and click on Change.
• In the window that opens, select Quick Repair, and click on Repair.
• Click on Repair in the following window.
• Wait for the process to complete and open Outlook.

5.     Create New Outlook Profile

Another reason for the Outlook crash is the profile is inaccessible or corrupted. In this case, you need to create a new profile. You can use the below steps to do this,

• Open the Control Panel in your system.
• Find and click on the Mail option.
• In the mail setup, click on Show Profiles.
• Click on Add button.
• Provide a profile name and click on OK.
• Follow the instructions on the screen to complete creating the profile.
• Select the new profile as default.
• Open your Outlook application.

6.     Rebuild Outlook Data File

The most common Outlook error causing the reason is corruption in the Outlook data file. You rebuild the Outlook data file to overcome corruption. Please follow the rebuilding steps,

• Open the Control Panel in your system.
• Find and click on the Mail option.
• In the mail setup, click on Data Files.
• Select your data file and click on Open File Location.
• Right-click on the file and select Rename.
• Add .old to your file name and press Enter key.
• Open the Outlook application.

Note: Rebuilding is to be done if you are dealing with .ost files.

7.     Repair Outlook Data File

If your data file is a .pst file, then repairing is the way to go than rebuilding. You can follow the two methods given below to repair corrupt PST files.

a.      Use ScanPST Tool

ScanPST is a built-in repair tool by Microsoft to handle errors in the Outlook data file. You can find the file in the following locations,

• Outlook 2019: C:\Program Files\Microsoft Office\root\Office16
• Outlook 2016: C:\Program Files\Microsoft Office\root\Office16
• Outlook 2013: C:\Program Files\Microsoft Office\Office15
• Outlook 2010: C:\Program Files\Microsoft Office\Office14
• Outlook 2007: C:\Program Files\Microsoft Office\Office12

Follow the steps below to use the scanpst.exe file to repair the PST file,

• Go to the location and double-click on the ScanPST file.
• In the tool, click on Browse to choose the corrupt PST file.
• Now click on the Start button to begin the scan process.
• If there are any errors found, click on the Repair button.
• Once the repair is completed open your Outlook.

Note: This is a time-consuming process, please be patient.

b.     Use SFWare PST Repair Tool

If you want, you can use a purpose-built repair tool. We recommend you use the SFWare PST Repair tool, a user-friendly software that can manage many issues both PST and OST files. Download and install the tool and follow the steps below,

• Launch the software and click on the Open PST File option.

• Click on the Browse button to select the corrupt PST file.
• Then click on the Next button.

• Select a scan mode and click on Browse to select a location to save the repaired file.
• Now click on the Repair button.

• Once the process is completed you can preview the result in an Outlook-styled window.
• If you are satisfied with the result save the file.

Conclusion

Outlook crashing when opening is a frustrating issue. This will slow down our productivity. But with the solution given in this write-up, you will get back to working normal in no time. Let us know how these methods help you in the comments.

Summary: Outlook error 0x800ccc90 is due to POP3 account settings issues. This write-up helps you learn about the error and give you easy methods to fix them.

Content Table:

• What is Outlook error 0x800ccc90?
• What causes Outlook error 0x800ccc90?
• Methods to fix Outlook error 0x800ccc90
  • Method 1: Remove and add the email account
  • Method 2: Create send/receive group
  • Method 3: Change server port numbers
  • Method 4: Run Outlook in safe mode
  • Method 5: Disable conflicting add-ins
  • Method 6: Repair Outlook application
  • Method 7: Repair corrupted PST files
    • Steps to use the SCANPST tool
    • Steps to use the SFWare PST repair tool

What is Outlook Error 0x800ccc90?

Outlook Error 0x800ccc90 is a standard error in Outlook 2007, 2010, 2013, 2016, and 2019. This error occurs if you configure multiple POP3 accounts in an Outlook account. You will get the error when you try to send or receive mail if you are experiencing this error.

What Causes Outlook Error 0x800ccc90?

There are many reasons for error 0x800ccc90 in Outlook apart from multiple pop3 accounts in a profile. Some of the other usual causes are,

• Incorrect credentials.
• Server authentication issues.
• The port number changed.
• Conflicting add-ins.
• Corrupt Outlook data files.

Methods to Fix Outlook Error 0x800ccc90

If you face Outlook error 0x800ccc90, don’t worry. This article will help you repair the error. Below are some of the effortless methods to solve this problem. Please follow the steps carefully.

Method 1: Remove and Add Email Account

An easy way to fix error 0x800ccc90 in Outlook is to remove and add the email account again. You can follow the below steps to do this,

• Open the Outlook application and click on the File tab.
• Now select Account Settings and click on Account Settings in the list.
• In the window, click on the Email tab, select the email account you want, then click the Remove button.
• Click on Yes in the pop-up box and restart the Outlook application.
• Go to the Account Settings window and click on the Email tab.
• Now click on the New button and follow the on-screen instructions.
• When done, restart the Outlook application.

Method 2: Create Send/Receive Group

The Outlook error 0x800ccc90 can be solved easily by separating the pop3 accounts into small groups. This makes the send/receive process more accessible and more effective. Follow the below steps to create groups,

• Open the Outlook application and click on Send/Receive tab.
• Now click Send/Receive Groups and select the Define Send/Receive Groups option.
• In the window, click the New button, name the group, then click OK.
• Now select the account on the left side of the window.
• On the right side of the window, check the Include the selected account in this group box.
• Then check the Send mail items and Receive mail items boxes.
• Now select Download complete items, including attachments, and click OK.

Note: You can add more than one send/receive group and include more than one email in each group.

• Once you complete creating groups click on the Close button.
• When sending or receiving emails, click the Send/Receive tab and select the required group.

Method 3: Change Server Port Numbers

The other reason for the error is that the port number is changed to an incorrect one, or your ISP blocks it. You can fix this by changing the port number using the below steps,

• Open the Outlook application and click on the File tab.
• Now select Account Settings, then click on Account Settings in the list.
• Select the Email tab, select the email account you need, and click Change.
• Now click on More Settings.
• Now click on the Advanced tab.
• Now type 995 beside Incoming server (POP3) in the text box.
• Now click on OK.

Method 4: Run Outlook in Safe Mode

Safe mode will load Outlook with default settings to let you troubleshoot this Outlook error. Follow the instructions to run Outlook in safe mode,

• Press Windows + R keys to open the Run dialogue box.
• Now type Outlook.exe /safe and press Enter.
• Now choose the profile and click on OK.
• Wait for Outlook to load.

Method 5: Disable Conflicting Add-Ins

Conflicting third-party add-ins can cause many issues in Outlook, including the 0x800ccc90 error. You can disable the add-in with the below instructions,

• Open the Outlook application and click on the File tab.
• Now click on Options and select the Add-in option.
• Now choose COM Add-ins for Manage and click on Go.
• You can uncheck the add-ins listed in the window.
• You can also remove the add-ins,
  • Select the required add-in.
  • Now click on the Remove button.
• Click on OK and restart Outlook.

Method 6: Repair Outlook Application

You can use a built-in repair tool to find and repair errors in Outlook. This tool will repair mistakes in any of the applications part of the Microsoft Office suite in your system. Below, you will find the steps to use the repair tool,

• Open Settings from the Start menu.
• Now click on the Apps tab in Settings.
• Click on Installed Apps and search for Microsoft 365.
• Now click on the three dots beside the Microsoft 365 – en-us and click on Modify.
• Now select the repair option, click on Repair, and again click Repair to start the process.
• Once the repair is completed, please restart the Outlook application.

Method 7: Repair Corrupted PST Files

The final repair solution for Outlook error 0x800ccc90 is to repair the corrupted PST file. A PST file corruption is one of the common reasons for the issues in Outlook. Below you can find two repair tool options that help you do this.

Steps to Use ScanPST Tool

ScanPST is a built-in repair tool by Microsoft. This will repair most of the issues in the Outlook PST file. You can find the scanpst.exe file below location,

• Outlook 2019: C:\Program Files\Microsoft Office\root\Office16
• Outlook 2016: C:\Program Files\Microsoft Office\root\Office16
• Outlook 2013: C:\Program Files\Microsoft Office\Office15
• Outlook 2010: C:\Program Files\Microsoft Office\Office14
• Outlook 2007: C:\Program Files\Microsoft Office\Office12

Note: You replace the Program Files with Program Files (x86) for the 32-bit version of Outlook.

Follow the below instructions to use the ScanPST tool to repair corrupt PST files,

• Go to the corresponding location of your Outlook version.
• Double-click on the scanpst.exe file to open the tool.
• In the tool, click the Browse button to open the corrupt PST file.
• Now click on the Start button to begin scanning the file.
• Click on the Repair button if errors are found after the scanning.
• Open the Outlook application after the repair process is completed.

Note: ScanPST will take time to complete depending on the file size. You may also need to do multiple scans to achieve the best result.

Steps to Use SFWare PST Repair Tool

If you want, you can use a purpose-built PST repair tool to repair corrupt PST files. We recommend using the SFWare PST Repair tool, a user-friendly tool designed to handle many issues in Outlook data files – both PST and OST. You can follow the below steps to repair PST file corruption in Outlook,

• Download and install the SFWare PST Repair tool in your system and launch it.

• On the main screen, click on the Open PST File option.

• Now click on the Browse button to open the corrupt PST file, then click Next.

• In the next window, select a scanning method, and give a location to save the repaired file.

• Now click on the Repair button to start the scan and repair.
• Once the process is completed, verify the result, and save the file.

Conclusion

Outlook error 0x800ccc90 is a standard error primarily due to adding multiple email accounts in an Outlook profile. You can find the other reason for the error and some easy methods to repair the error. If this blog is helpful for you to fix Outlook error 0x800ccc90, let us know below in the comments.

Summary: Outlook is a reliable email client used by millions of people worldwide. But sometimes, you may face some errors that will leave you frustrated. We will discuss one such error cannot open your default email folders. You will learn about the error in detail and fix it with easy steps.

Content Table:

• What causes the Outlook error – cannot open your default email folders?
• Methods to repair cannot open your default email folders error in Outlook
  • Method 1: Disable Outlook compatibility mode
  • Method 2: Run Outlook in safe mode
  • Method 3: Rebuild the OST files
  • Method 4: Repair the corrupt OST files
    • Steps to use SCANPST tool
    • Steps to use SFWare PST repair tool

What Causes the Outlook Error – Cannot Open Your Default Email Folders?

If you cannot open your default email folder error, you need to troubleshoot and repair the error. The first step of any troubleshooting is to understand what caused the error. You can find some of the reasons that cause the error below,

• Your Outlook application is running in compatibility mode.
• The navigation pane settings file is corrupted.
• The OST file in your Outlook is corrupted.
• Some malicious attacks by malware or virus.
• If you remove files or folders from the Exchange folder.
• If you install any conflicting third-party Add-ins.

Methods to Repair Cannot Open Your Default Email Folders Error in Outlook.

There are many methods you can follow to repair Microsoft Outlook cannot open your default email folders. But not all of them lead to the best results. That is why we have curated a list with proven solutions for you to follow.

Method 1: Disable Outlook Compatibility Mode

If your Outlook application runs in compatibility mode, then this can cause your Outlook to encounter cannot open default email folders. You can follow the instructions below to turn off compatibility mode,

• Go to C:\Program Files\Microsoft Office\root\Office16.
• Find and right-click on Outlook.exe.
• In the list, click on Properties.
• In the properties window, click on the Compatibility tab.
• Run this program in compatibility mode for the box.
• Click on OK and open the Outlook application.

Method 2: Run Outlook in Safe Mode

Safe mode is a helpful troubleshooting method for any Outlook issues. This will run Outlook with default settings. Follow the below steps to load Outlook in safe mode,

• Press Windows + R keys to open the Run dialogue box.
• In the text field, type exe /safe and press Enter key.
• Now select the profile and click on the OK button.

If the error persists, follow the steps below,

• Click on File in the menu bar, then click on Options.
• Click on Add-ins in the Outlook Options window.
• Now select COM Add-ins from the Manage drop-down list.
• Then click on the Go
• Uncheck all the Add-ins and click on OK.
• Now restart the Outlook application

Enable each add-in one at a time to find which Add-in causes the issues.

Method 3: Rebuild the OST Files

A corrupted or damaged OST file is one of the many causes for Outlook cannot open your default email folders. You can rebuild the OST file with the following instruction,

• Open Control Panel, then find and click on Mail.
• In the window that opens, click on the Show Profiles button.
• Choose the profile and click on the Remove button.

• Then click on Add button to add a new profile.
• Provide a profile name and click on the OK button.
• Follow the on-screen instructions to create a new profile.
• Select the new profile as the default profile.
• Then open the Outlook application.

Once the Outlook application opens, the new OST file will be automatically created.

Method 4: Repair the Corrupt OST Files

If your OST file is severely corrupted, then you might not be able to rebuild the OST file successfully. In such cases, you need to repair a corrupted OST file. You can follow a couple of methods given below.

Steps to Use ScanPST Tool

Microsoft has provided a built-in repair tool called ScanPST to repair any issues in the Outlook data files, such as PST and OST. You can find the scanpst.exe file below locations,

1. Outlook 2019: C:\Program Files\Microsoft Office\root\Office16
2. Outlook 2016: C:\Program Files\Microsoft Office\root\Office16
3. Outlook 2013: C:\Program Files\Microsoft Office\Office15
4. Outlook 2010: C:\Program Files\Microsoft Office\Office14
5. Outlook 2007: C:\Program Files\Microsoft Office\Office12

You can follow the steps below to use the ScanPST tool to fix corrupt OST files,

• Go to the location of your exe file location.
• Find and double-click on the file.
• In the tool, click the Browse button to open the corrupt OST file.
• Now click on the Start button to begin the scan.
• Click on the Repair button if any errors are found.

Note: Using the ScanPST tool is a time-consuming process. Patience is the virtue of using this method.

Steps to Use SFWare PST Repair Tool

The other method to repair your corrupt OST file is to use purpose-built software. We recommend you use the SFWare PST Repair tool, a user-friendly software that can deal with various issues in Outlook data files, like PST and OST. Follow the instructions below to repair the corrupt OST file,

• Download and install the SFWare PST Repair tool to your system.

• Launch the software and click on the Open PST File button.

• Now click the Browse button to choose the corrupt file and click the Next button.

• Then select the scan method and click the Browse button to select a location to save the repaired file.

• Finally, click on Repair to start the scan and repair process.
• You can view the result in an Outlook-styled window.
• Preview the result and save it if it is satisfactory.

Conclusion

The “Cannot open your default email folders” error is a frustrating issue to face. But that does not mean it is a complex issue to solve. You have gone through the successful solutions to repair the error. If you have faced the case, let us know your experiences and how helpful these methods are in the comments.

Summary: Sometimes you will be unable to preview PDF in Outlook due to many reasons. But fixing this issue is important to resume normality in your day-to-day work. This write-up will give you the reasons and solutions for the issue.

Content Table:

• What causes unable to preview PDF in Outlook error?
• How to repair cannot preview PDF in Outlook error?
  • Method 1: Check the file is password protected
  • Method 2: Check the PDF preview handler is enabled
  • Method 3: Install the latest Adobe Reader version
  • Method 4: Delete temporary or cache files
  • Method 5: Modify registry files
  • Method 6: Repair Outlook application
  • Method 7: Repair corrupted PST file
    • Steps to use ScanPST tool
    • Steps to use SFWare PST repair tool

What Causes Unable to Preview PDF in Outlook Error?

Outlook is a useful email client used by many people. But sometimes you will find a situation where you are trying to open a PDF file but are unable to preview the file. There are many reasons for the issue in PDF preview. You can find some of the common causes below,

• There is no PDF preview handler installed in the system.
• The PDF preview feature is disabled.
• Outdated PDF preview handler.
• Outlook-related registry issues.
• Issues with the temporary or cache files.
• Corrupted PST file.
• An issue in the Outlook application.

How to Repair Cannot Preview PDF in Outlook Error?

If you are looking for solutions for being unable to preview PDF in Outlook, you will find many methods. But some of them may not work or give you the best results. That is why we have curated a list of methods that are evaluated for success.

Method 1: Check the File is Password Protected

The simplest method to resolve the PDF preview issue is to make sure that the file is not password protected. Because the password-protected file will stop you from previewing the file to keep the content secure. If you are dealing with a password-protected file, provide the password and open your file.

Method 2: Check the PDF Preview Handler is Enabled

Another easy way to solve the PDF preview handler is to make sure you have enabled the feature. You can follow the below steps to check if the feature is enabled,

• Open the Outlook application.
• Click on the File from the menu bar and click on the Option.
• Click on the Trust Center tab in the window opens.
• Now click on the Trust Center Settings
• Click on the Attachment Handling tab and uncheck the Turn off Attachment Preview
• Now click on the Attachment and Document Previewers
• Make sure the PDF Preview Handler box is checked.
• Now click on the OK buttons on all the windows and restart Outlook.

Method 3: Install the Latest Adobe Reader Version

If you are using an outdated Adobe Reader version, then it may cause cannot preview PDF in Outlook issue. You can update the Adobe Reader with the below instructions,

• Open the Adobe Reader
• Click on Help in the menu bar and click on Check for Updates.
• If any update is found, follow the instructions to download and install them.
• Once the update is complete, ensure Adobe Reader is the default PDF reader.

Method 4: Delete Temporary or Cache Files

If your temporary or cache file related to the PDF file is having issues, then you will face unable to preview PDF in Outlook. You can delete these files to solve the issue. Follow the steps below to do this,

• Press Windows + R keys to open the Run dialogue box.
• Type %userprofile%\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\ and press Enter
• Delete all the files and folders in the path.
• Open the Run dialogue box again and type %userprofile%\AppData\Local\Microsoft\Outlook\ and press Enter
• Open the RoamCache folder and remove the files from the folder.

Note: Make sure to back up the file before removing them.

Method 5: Modify Registry Files

A common reason for the PDF preview handler error is issued with registry files. The issues can be either an incorrect registry setting or a corrupted or missing registry file. You can follow the below steps to overcome these issues,

• Press Windows + R keys to open the Run dialogue box.
• Now type regedit and press Enter
• Click on Yes to open the Registry Editor with administrator privilege.
• In the window, navigate to HKEY_LOCAL_MACHINE > ​SOFTWARE > ​Microsoft > ​Windows > ​CurrentVersion > ​PreviewHandlers.
• Now check the following string value and data value,

String Value	Data Value
{00020827-0000-0000-C000-000000000046}	Microsoft Excel previewer
{21E17C2F-AD3A-4b89-841F-09CFE02D16B7}	Microsoft Visio previewer
{65235197-874B-4A07-BDC5-E65EA825B718}	Microsoft PowerPoint previewer
{84F66100-FF7C-4fb4-B0C0-02CD7FB668FE}	Microsoft Word previewer
{DC6EFB56-9CFA-464D-8880-44885D7DC193}	Adobe PDF Preview Handler for Vista

• If any of them is missing, right-click on the window and go to New > String Value.
• Double-click on the String Value and enter the Data Value of the missing string value and click on OK.
• Right-click on the string value and select Rename and give the missing String Value.
• Exit the editor and restart the system.

If you are Registry file is missing or corrupted then follow the below steps as well,

• From the Registry Editor, go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{DC6EFB56-9CFA-464D-8880-44885D7DC193.
• In the location, double click on AppID and change the value to {534A1E02-D58F-44f0-B58B-36CBED287C7C} and click on OK.
• Exit the editor and restart the system.

Method 6: Repair Outlook Application

There is a built-in tool to repair errors in the Microsoft suite application. You can use this tool to repair any issues in the Outlook applications. Follow the instructions below to use the tool,

• Open Settings from the Start
• Now click on the Apps tab in Settings.
• Click on Installed Apps and search for Microsoft 365.
• Now click on the three dots beside the Microsoft 365 – en-us and click on Modify.
• Now select the repair option and click on Repair, and again click on Repair to start the process.
• Once the repair is completed, please restart the Outlook application.

Method 7: Repair Corrupted PST File

A corrupt PST file is a reason that can cause most of the issues in Outlook. Hence it is crucial to repair corrupt PST files. You can find two repair options below.

Steps to Use ScanPST Tool

The easiest way to repair corrupt PST files is to use the ScanPST tool. This is a built-in repair tool by Microsoft to handle Outlook data file errors. Below are the steps to use the Inbox repair tool,

• Go to the location of the ScanPST tool and double-click on the scanpst.exe file.
• In the ScanPST tool, click on the Browse button to choose the corrupt PST file.
• Now click on the Start button to begin the scan process.
• Once the scan is complete, click on the Repair button to fix any errors found.
• Click on OK once the repair is complete.

Steps to Use SFWare PST Repair Tool

We recommend you use the SFWare PST Repair tool, a user-friendly tool designed to handle issues in Outlook data files – both PST and OST files. You can follow the below instructions to use the tool,

• Download and install the SFWare PST Repair tool.
• Open the software and click on Open PST File from the window.

• Click on Browse on the next screen to open the corrupted PST file.

• Click on Next and select a scanning method.
• Now click on Browse to provide a location to save the repaired file.

• Click on the Repair button to start the process.
• Once the process is complete, you can preview the result in an Outlook-styled browser.
• If you are satisfied with the repair, then save the file.

Conclusion

You may face unable to preview PDF in Outlook every now and then, which is a frustrating scenario. In this article, we have discussed the common reasons in the beginning. Afterward, we looked at some repair solutions to deal with different reasons. Ultimately, we gave you two options to repair corrupt PST files, which is a common reason for most Outlook issues.

If you find this article helpful let us know in the comment box.

Summary: The exception code 0xc0000005 is a common issue that can cause Outlook to crash. But don’t worry, it’s an easy error to fix once you understand its causes. In this guide, we’ll explore the typical reasons behind the Outlook error 0xc0000005 and provide you with effective solutions. Follow along, and you’ll be able to resolve the exception code 0xc0000005 swiftly.

Content Table:

• What is Outlook error code 0xc0000005 meaning?
• Common causes of Outlook exception code 0xc0000005
• How to repair Outlook crash exception code 0xc0000005?
  • Check your hardware Components
  • Use antivirus software
  • Disable add-ins and plugins
  • Run Outlook in safe mode
  • Roll-back latest update
  • Repair Outlook data file
    • Use the inbox repair tool
    • Use a professional repair tool
      • Steps to use the SFWare PST Repair tool
• Tips to prevent outlook data file corruption

What is Outlook Error Code 0xc0000005 Meaning?

Exception code 0xc0000005 is a common error when the application crashes. This error code indicates Access Violation Error, meaning your application trying to access a memory location to which it has no permission. This can be due to many reasons, understanding them help you with fixing it and taking preventative measure for the future.

Common causes of Outlook exception code 0xc0000005

• Corrupted Outlook data file: Corruption can happen because of sudden power failure or hardware malfunction.
• Conflicting Add-ins: If the add-in is not compatible with Outlook or it is outdated.
• Virus or Malware infection: These malicious attacks can damage system files, including those required for Outlook, and can cause a crash.
• Hardware problems: If there is an issue with your computer’s hardware, which can cause memory access violations.
• Outdated or corrupted Windows: If Windows is not updated regularly then there can be system files that are corrupted.

How to Repair Outlook Crash Exception Code 0xc0000005?

Outlook crash can be frustrating since it prevents you from accessing your emails and interrupts your work. But there are solutions that you can try and fix the issue. We will provide you with a few methods below that can resolve the Outlook error code 0xc0000005.

1. Check your Hardware Components

As we know that hardware issues can cause the software to crash, first, we should ensure that the hardware is all good. This means the components like RAM, Hard drive, connections, etc. To complete this process, you must open your casing and check one at a time. You can also seek the help of a professional if needed, but ruling out the hardware issues is always good. If you are not presented with any hardware issues, move to the next solution.

2. Use Antivirus Software

Now that we rule out hardware issues, let’s think about the software issues. As with any software issue troubleshooting, we are going to check to do our system is infected by any malicious agent. So, use anti-virus software and start scanning the system, you can use Windows Security to start with, but want to upgrade to professional anti-virus software for better results. Once a thorough scanning is completed, check the issues resolved, if is persist move on to the next method.

3. Disable Add-ins and Plugins

Add-ins or Plugins are the tools we integrate with Outlook applications to give additional functionalities, like automated tasks. Though they are helpful, they can cause issues at times, including crashing the application. So, try and disable one at a time to find which one is causing the error.

If you have access to Outlook Web App (OWA), you can disable your plugins. Follow these steps:

• From your browser go to https://outlook.live.com/owa/, sign in with your credentials.
• Select any mail; on the right-hand side, you can see the Get Add-ins icon; click on it.
• From the window, select My add-ins. You can see all the installed add-ins here.
• Disable one at a time and check if your Outlook application can open.

Note: Sometimes the Get Add-ins icon is not visible, so you go to Settings icon > View all Outlook settings> Mail > Customize actions, select Get Add-ins, and click Save.

You can use the solution below if you cannot access Outlook Web App (OWA).

4. Run Outlook in Safe Mode

A safe mode is a troubleshooting tool that allows applications to work in an environment without any of the factors affecting the operation. When you open Outlook in safe mode, this will disable all the things such as Add-ins, and start the software with default settings. Enter safe mode with the below steps,

• Close the Outlook
• Press the CTRL key and click on the Outlook application.
• Click Yes, when presented with a pop-up message.

You will show a message that you are using with Safe mode. If the software is working properly then it might be an issue with the add-ins. Like the above solution try disabling plugins one at a time and check which one causes the problem.

5. Roll-Back Latest Update

If the issue is not due to the plugins now, we have looked at the recent updates. Some updates get corrupted either while downloading or installing. To resolve this issue, you must uninstall the recent update and roll back to the previous version. You can always try and update again once the issue is solved. Follow these steps and rollback to the previous version,

• Type CMD in the Windows search bar and select Run as administrator.
• In the Command Prompt window type cd “\Program Files\Common Files\microsoft shared\ClickToRun” and press Enter.
• Now you will be in the ClickToRun folder, now type officec2rclient.exe /update user updatetoversion=16.0.12827.20470 and press Enter.

Note: This command will roll back the system to June 24, 2020, release and fix the error.

6. Repair Outlook Data File

An Outlook data file stores all your emails, calendar appointments, contacts, and other data in Outlook. They are typically saved as PST (Personal Storage Table) or OST (Offline Storage Table) files with .pst or .ost extension respectively and can located on your computer or on a server. When these files get corrupted or damaged you see the errors in Outlook, such as the access violation error here. Repair these files, either using a built-in tool or you can use a professional repair tool.

a.Use the inbox repair tool

Inbox repair tool or scanpst.exe is a free built-in tool by Microsoft to repair problems with Outlook data files. You can find this tool at one of the below locations depending on your Outlook version,

1. Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16
2. Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16
3. Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15
4. Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14
5. Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12

Note: If you are using a 64-bit version of Windows, the ScanPST.exe tool may be in the Program Files folder instead of the Program Files (x86) folder.

• Double-click on the exe file to open it.
• In the Enter the name of the file you want to scan field, enter the path and file name of the OST file that you want to repair.

Note: You can click the Browse button to locate the file if you’re unsure of its location.

• Click on the Start button to begin the scan.
• If errors are found, click the Repair button to begin the repair process.
• After the repair, open Outlook and check if the issue has been resolved.

Note: It’s important to note that the repair process may take some time, and you may need to repeat it several times to resolve the issue fully.

b. Use a professional repair tool.

Now, if you are not satisfied with the result or prefer a professional repair tool, you have many options. You can try the SFWare PST Repair tool, which we recommend, an easy and user-friendly software designed to repair PST or OST files without any hassle.

Steps to Use the SFWare PST Repair Tool

Start the process by downloading and installing the SFWare PST Repair Tool on your computer.

• Launch the software and select an option from the screen,
  • Open PST File – If you know the location of the file.
  • Find PST File – To search for the Outlook data files.
  • Select Outlook Profile – If you want to repair multiple files.

• Provide the corrupt Outlook data file and click Next.

• In the next screen, choose the scanning method –
  • Normal Scan – For a low level of corruption.
  • Smart Scan – When the Normal Scan is not enough.

• Then give a location to save the repaired Outlook data file.
• Click on the Repair button to begin the repair process.

Note: When the repair process is complete, you can preview the repaired Outlook data file to ensure that all data has been successfully restored.

• Save the repaired Outlook data file to the desired location.

Note: Make sure to activate the software to save the repaired files.

Tips to Prevent Outlook Data File Corruption

• Back up Outlook data files regularly.
• Keep Outlook updated.
• Avoid large attachments.
• Avoid force-closing Outlook.
• Use reliable antivirus software.

Conclusion

The error code 0xc0000005 appears when your Outlook crashed due to an access violation error. There are many reasons for this, but we discussed some and tried out some solutions. We have discussed the SFWare PST Repair tool, which is not only useful in this situation but also in a wide range of Outlook data file issues. If you face the issue, try the solution and let us know your experience.

Summary: Outlook search is an essential tool for organizing emails, contacts, and appointments. But what happens when it stops working? In this guide, we’ll explore common issues and provide practical solutions to optimize your search functionality. Stay tuned as we unravel the intricacies of Outlook search troubleshooting to enhance your productivity. Let’s dive in!

Content Table:

• Why is my Outlook search not working?
• How to repair Outlook search not working?
• Method 1: Check Outlook index settings
• Method 2: Check Windows search service
• Method 3: Run Windows troubleshooter
• Method 4: Update Outlook application
• Method 5: Rebuild Outlook index
• Method 6: Repair using registry editor
• Method 7: Repair corrupted PST files
• Repair using ScanPST tool
• Repair using SFWare PST repair tool

Why is My Outlook Search Not Working?

It can be quite frustrating when you’re attempting to find an email in Outlook but encounter an unresponsive search function. Numerous factors can cause Outlook search to stop working effectively. Here are some common reasons that can hinder your search queries in Outlook and how to address them.

• Outdated Outlook application.
• Outlook indexing issues.
• Window search services are disabled.
• Conflicts with registry settings.
• Corruption issues in PST files.

How to Repair Outlook Search Not Working?

Even though Outlook search is a reliable tool but when it stops responding, that is a frustrating situation. Below we have given some of the easy-to-execute methods to fix the Outlook not working error.

Method 1: Check Outlook Index Settings

If you configure Outlook index settings incorrectly, your search may stop responding. You can follow the instructions below to check index settings,

• Open the Outlook application and click on File.
• Click on Option on the left side of the screen.
• In the window, click on the Search

• Click the Indexing Options button on the right side of the window.
• Check that Microsoft Outlook is on the list.

• If not, then click on Modify button.
• In the window, check the Microsoft Outlook checkbox.

• Click on OK and restart Outlook.

Method 2: Check Windows Search Service

Windows search service is an important service to use Outlook search. If this service is disabled, then you will face the search not working. Follow the below steps to check and enable the Windows Search service,

• In the Start menu type services.msc and click on Open.
• In the Services window, Find and double-click on the Windows Search
• In the window, check the Startup type is set as Automatic (Delayed Start).
• Now check Service status is set as Running, if not click on the Start
• Click on OK and open the Outlook application.

Method 3: Run Windows Troubleshooter

Windows has a built-in troubleshooter for search and indexing issues. You can use it to fix Outlook not working issues. Below are the steps to follow to run troubleshooter,

• Click on Settings on the Start menu to open Windows settings.
• Now go to the System option.
• Now you click on Troubleshoot and then click on Other troubleshooters.
• Now find the Search and indexing option and click on the Run
• In the window, check the Outlook search doesn’t return results box then click on Next.
• Now follow the on-screen instructions to complete the troubleshooting process.

Method 4: Update Outlook Application

The usual reason for the issue in Outlook is the application is Outdated. Updating Outlook is the easy solution here. Follow the instructions below,

• Open the Outlook application and click on File.
• Now click on the Office Account
• Now click on Update Option and then click on Update Now.
• Wait for the process to complete then restart Outlook.

Method 5: Rebuild Outlook Index

The most common scenario for Outlook search not working is the Outlook index issues. The index is a catalog that allows your search process to be complete. The steps below help rebuild your index,

• Open the Outlook application and click on File.
• Now click on Option to open the Outlook Options window.

• In the window, click on the Search option then click on the Indexing Option button.

• Now in the window click on the Advanced button.
• In the Advanced Options, click on the Rebuild button and click on OK.

Note: This process may take time to complete. Once completed please restart your Outlook application.

Method 6: Repair Using Registry Editor

You can use the registry editor to force Outlook to reset manually. This will clean the issues in the application and fix Outlook search. Follow the instructions to repair using the registry editor,

• Press Windows + R to open the Run dialogue box.
• Now type regedit and press Enter.
• Now in the Registry Editor window, go to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows Search.
• Now right-click on anywhere in the window and click on New > DWORD (32-bit) Value.
• Now name it PreventIndexingOutlook and double-click it.
• Set the Value data as 0 and click on OK.
• Now restart the system and open the Outlook application.

Method 7: Repair Corrupted PST Files

Another possible reason for the Outlook search not working could be a corrupted PST file. This is also a common reason for Outlook issues. You can use a repair tool to fix a corrupted PST file. Below have given two PST repair tools.

Repair Using ScanPST Tool

Microsoft provides a built-in inbox repair tool, called ScanPST. You can find the scanpst.exe file in the following locations,

• Outlook 2019: C:\Program Files\Microsoft Office\root\Office16
• Outlook 2016: C:\Program Files\Microsoft Office\root\Office16
• Outlook 2013: C:\Program Files\Microsoft Office\Office15
• Outlook 2010: C:\Program Files\Microsoft Office\Office14
• Outlook 2007: C:\Program Files\Microsoft Office\Office12

Note: If you are using a 32-bit version of Outlook, please replace the Program Files with Program Files (x86).

Now you can follow the instructions below to repair corrupted PST files,

• Go to the location of your exe file and double-click on it.
• Now in the tool, click on Browse to select the corrupted PST file.
• Then click on the Start button to start the scan process.
• If any errors are found, you click on the Repair button and repair the issues.
• After the process is completed, open the Outlook application.

Note: This is time-consuming and may need to run multiple times to get the desired result.

Repair Using SFWare PST Repair Tool

You can use a professional PST repair tool like SFWare PST Repair Tool to repair corrupted PST files. This is a user-friendly tool to repair many of the errors in Outlook data files. You can download the software from the links below.

• After completing the installation, open the software.
• Click on one of the options from the three choices.

• • Open PST File – If you know the location of the corrupted PST file.
  • Find PST File – If want to search for the available PST files.
  • Select Outlook Profile – If your system has multiple Outlook profiles.
• Now provide your corrupted PST file and click on Next.

• Here you will provide a location to save the repaired PST file.
• You can choose the scanning method from the two options.

• • Normal Scan – You can scan for a low level of corruption in the PST file.
  • Smart Scan – If you are not found the desired result with Normal Scan.
• Now click on the Repair button to start the scan and repair process.
• After the process is completed, you can preview the result in an Outlook-styled window.
• If you are satisfied with the result, you can save the file.

Conclusion

We have given you a detailed write-up on the Outlook search not working. If you need solutions, we have curated some of the sure-shot methods you can follow. Please use them and let us know the result in the comment box.

Summary: If you are facing Outlook rules not working, this can be due to many factors. With this article, we are trying to troubleshoot the issue, by understanding it. If you are looking for solutions, then you should stick around to learn more about the issue.

Content Table:

• What are Outlook rules?
• Why are my Outlook rules not working?
• How to fix the Outlook rule not working?
• Method 1: Optimize size of the rules
• Method 2: Check Outlook rules enabled
• Method 3: Reset send/receive settings
• Method 4: Modify email download settings
• Method 5: Turn on exchange cached mode
• Method 6: Repair corrupted Outlook data file
• Steps to use ScanPST tool
• Steps to use SFWare PST repair tool

What are Outlook Rules?

Outlook rules are automation solutions from Microsoft for Outlook. This helps you automate lots of email management task, and help you save your precious time. You can optimize and organize your email tasks without manually making changes to them by utilizing the Outlook rules function.

Why is My Outlook Rules Not Working?

Outlook rules seem to be a lifesaving feature for Outlook users. That is why when it stops working, it became a tough situation. So, learn why the issue occurred by going through the common reasons given below,

• Rules exceeding the size limit set for your mailbox.
• Issues with your send/receive settings file.
• Corruption in your POP or IMAP account.
• Disabled Outlook rules.
• The rule is set to run on a single system.
• Corruption in Your Outlook data files.

How to Fix Outlook Rule Not Working?

Now that we have gone through the reasons for Outlook rules stopped working, it is time to discuss how we are going to repair the issue. Many solutions are available on the internet, but going through them all is impossible for anyone. Hence, we have curated some of the useful ones below. Please go through each carefully.

Method 1: Optimize the Size of the Rules

Most of the time, the Outlook rules stopped because the rules exceeded the allocated size. The default size limit for the rules is 256KB, but you can customize the limit between 64 and 256 KB. You can change the limit by following the steps,

• Open Window PowerShell in administrative mode.
• Now type Set-Mailbox -Identity <MailboxIdentity> -RulesQuota “<Size>” then press Enter.

Note: Replace MailboxIdentity with your mail id and the Size can be between 64 and 256 KB.

Follow the below tips to optimize the size,

• Delete the rules no longer needed.
• Use a smaller name for the rule or rename the longer ones.
• Combine similar rules.

Method 2: Check Outlook Rules Enabled

Before going into any of the other solutions it is important to verify that the Outlook rules are enabled or not. Most of the time when you enable them the issue gets fixed. Follow the instructions to enable Outlook rules,

• Open Outlook and click on File.
• Now click on Manage Rules and Alerts to get to the Rules and Alerts window.
• In the window, click on Email Rules and check the rules you want to enable.
• Then click on OK and relaunch the Outlook application.

Method 3: Reset Send/Receive Settings

The other reason for the Outlook rule not working is the issues in the SRS or Send/Receive Settings file. The easy solution here is to reset it by renaming the SRS file. Follow these steps to reset,

• Close the Outlook application.
• Go to the location: C:\Users\%username%\AppData\Roaming\Microsoft\Outlook.
• Find the necessary SRS file and right-click on it.

• From the list click on Rename then add .old to the filename and press Enter.

• Now restart the Outlook application.

Method 4: Modify Email Download Settings

If you have set the download settings to not sync offline, then the Outlook rules stop working. Modifying the settings will fix them easily. Follow the instructions below,

• In Outlook click on File > Account Settings > Account Settings.
• In the window, select the account and click on Change.

• In the settings window, change the Download email for the past to All.

• Now click on Next and Done. Then restart the Outlook application.

Method 5: Turn on Exchange Cached Mode

Enabling the Exchange Cached Mode solves the issue of Outlook rules not working, by saving a copy of your mail in the system when you connect the exchange account. Below are the steps to enable exchange cached mode,

• In Outlook, go to the Account Settings window by clicking on File > Account Settings > Account Settings.
• In the window, select the account and click on Change.

• In the settings window, select Use Cached Exchange Mode to download email to an Outlook Data File.

• Then click on Next and Done and restart the Outlook application.

Method 6: Repair Corrupted Outlook Data File

If none of the above methods help you repair Outlook rules not working, then the issue is a corrupted Outlook data file. You have many methods to repair corrupted PST or OST files, but below we gave two methods.

Steps to Use ScanPST Tool

The first method to repair corrupted PST files is to use the ScanPST tool, a built-in inbox repair tool provided by Microsoft. You can find the tool at,

1. Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16
2. Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16
3. Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15
4. Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14
5. Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12

Follow the instructions to use scanpst.exe to repair corrupted PST files,

• Double-click on the exe file to open the tool.
• Click on the Browse button to open the corrupted file.
• Click on Start and begin the scan.
• When the scan found any errors, click on the Repair
• When the process is complete, restart the Outlook.

Note: This is time-consuming and may need to run a couple of times to resolve the issue completely.

Steps to Use SFWare PST Repair Tool

If you are dissatisfied with the result or the scanpst.exe is a time-consuming process, use a professional repair tool like the SFWare PST Repair tool. This user-friendly tool can manage any issues in the Outlook data file, either PST or OST file. Please download and install the software and follow the steps below,

• Launch the application and on the home screen, click on Open PST File.

• Click Browse to select the corrupt PST file and click Next.

• Now select the scanning method and provide a location to save the result.

Note: You can choose between Normal Scan or Smart Scan.

• Now click on Repair and wait for the scan to complete.

• After the scan and repair is complete, you can preview the result in the displayed window.
• If you are satisfied with the result, then you can save the file.

Conclusion

Outlook rules help users to automate email management functions and save some time. But due to some reasons, they can stop working. With this write-up, we have given you solutions to deal with the issue. If you have any questions, let us know below in the comments.

Summary: Outlook 0x800408fc is a common error in many of the Outlook versions when trying to send or receive emails. This can be due to many factors, including your incorrect mail server in the settings. This article provides a detailed guide on error 0x800408fc, from the cause to solutions when you encounter the error. So, go through this article to learn more.

Content Table:

• What is Outlook 0x800408fc error?
• How Repair Outlook 0x800408fc Error?
  • Method 1: Check internet connection
  • Method 2: Disable TCP/IPv6 protocol
  • Method 3: Reconfigure account credentials
  • Method 4: Change server settings
  • Method 5: Ping mail server
  • Method 6: Use Outlook in Safe Mode
• How to Repair Corrupted PST File?
  • Use ScanPST tool
  • Use SFWare PST Repair tool

What is Outlook 0x800408fc error?

The Outlook 0x800408fc error, when trying to send or receive emails, a message show as “The Server Name You Entered Cannot be Found on The Network.” This can be due to many reasons; some of the common ones are,

• Incorrect server name: The server’s name given in Outlook might be incorrect, or there may be a mistake in the name.
• Network connection problems: The network connection issues prevent Outlook from connecting to the mail server.
• DNS issues: The DNS server may be unable to resolve the server’s name to an IP address.
• Firewall or antivirus software: The software might be blocking the connection to the mail server.

How Repair Outlook 0x800408fc Error?

We now learned about the common reasons for the error Outlook 0x800408fc; the next step in troubleshooting the issue is to repair Outlook 0x800408fc. We have tested some of the solutions when you see the server name you entered cannot be found on the network in Outlook. Go through them and follow the steps.

Method 1: Check Internet Connection

The Outlook 0x800408fc is a connectivity issue, so the first step of troubleshooting a connection issue is to check the internet connection. Most of the connectivity issues arise when you lose the internet connection. If your internet shows Not Connected or No Connection Available, this means you are facing internet connection issues.

Method 2: Disable TCP/IPv6 Protocol

If the internet connection is good, then TCP/IPv6 protocol is causing the issue. The TCP/IPv6 is a protocol used to communicate between devices in a network. So, follow the steps below to disable TCP/IPv6 protocol,

• Press Window + R keys to open the Run dialogue box.
• In the dialogue box type ncpa.cpl and press Enter.
• Right-click on the active network adapter and click on Properties.
• In the properties window remove the Tick mark from Internet Protocol Version 6 (TCP/IPv6).
• Now click on OK, and verify the issue is solved.

Method 3: Reconfigure Account Credentials

Now that we have ruled out internet connection issues. The next method is to solve the Outlook settings. First, we need to check the account settings, such as the incorrect server name. Follow the steps below to reconfigure your account credentials,

• Open Control Panel by searching on the Search bar.
• Select Mail from the Control Panel.
• Select Email Accounts from Mail Setup – Outlook.

• In the Account Settings window, select the email account and click on Change.

• Check the details shown in the Change Account window and make the necessary changes.

Method 4: Change Server Settings

If you are still facing issues, then it is time to change the server settings. Now we need to make the necessary server settings changes. Follow the steps below to do this,

• Follow the above steps and reach Change Account

• Now click on More Settings to open Internet Email Settings
• In the Outgoing Server tab, add a tick to the My outgoing server (SMTP) requires authentication check box.

• Now click on the Advanced tab, and check the following details:
  • Incoming Server (POP3) port: 995 or 993
  • Outgoing Server (SMTP) port: 465

• Click Ok and restart the Outlook application.

Method 5: Ping Mail Server

Now the last connection troubleshooting method is to Ping the mail server. By Pinging a server, you could check if the server is reachable or not. Follow the steps below,

• Open Command Prompt by typing CMD in the search bar and select Run as administrator.
• Type ping domain.com and press Enter.

Note: You must change the mail.domain.com with the name of your mail server.

If the server is working properly then you will get no error. But if there are issues it will show a timeout or could not find the host.

Method 6: Use Outlook in Safe Mode

If you still face issues after completing all the troubleshooting methods, then you should open Outlook in Safe mode. Safe mode opens the application with default settings. Open Safe mode in Outlook with the below steps,

• Press Window + R keys to open the Run dialogue box.
• Type exe /safe and press Enter.

• Select the profile and click on Ok.

If there are any PST file errors, it will notify you immediately.

How to Repair Corrupted PST File?

Now we have tried all the solutions to solve error 0x800408fc in Outlook and reach the conclusion of PST file corruption. A corrupted PST file could cause many issues in Outlook, including a 0x800408fc error. You can use one of the two methods to repair a corrupt PST file.

1. Use ScanPST Tool

ScanPST is a built-in tool to repair issues with Outlook data files – PST or OST. You can find scanpst.exe in the below locations,

1. Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16
2. Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16
3. Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15
4. Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14
5. Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12

Note: If you use a 64-bit version of Windows, then the ScanPST.exe tool will be in the Program Files folder instead of the Program Files (x86) folder.

• Open the ScanPST tool by double-clicking on the .exe file.
• In the Enter the name of the file you want to scan field, enter the required file details.

Note: You can click on the Browse button to locate the file as well.

• Click on the Start
• If any errors are found, click on the Repair

Once the repair is complete, open Outlook and check if the issue has been resolved.

2. Use SFWare PST Repair tool

If you want to use a professional repair tool then we recommend the SFWare PST Repair tool, a purpose build tool to deal with tons of Outlook data file issues. Download and install the tool then launch the tool and follow the steps below to repair corrupt PST files.

• Select the Open PST option from the main screen.

• Give the corrupted PST file path and click Next.

• In the next screen, select one of the scanning methods –
  • Normal Scan – For a low level of corruption.
  • Smart Scan – When the Normal Scan is not enough.

• Now give the location to save the repaired Outlook data file.
• Click on the Repair button to begin the repair process.

Note: When the repair process is complete, you can preview the repaired Outlook data file to ensure that all data has been successfully restored.

• Save the repaired Outlook data file to the desired location.

Conclusion

You may see the message “The server name you entered cannot be found on the network” in Outlook when you are trying to send or receive mail. This is mostly due to a connectivity error 0x800408fc. We have discussed the error in this article and provided some solutions. If you find them useful let us know.

Summary: Outlook is a popular email client, used to manage personal information provided by Microsoft. Like any popular thing, you will start to encounter issues. We are taking one of the issues, Invalid XML in Outlook. So, if you want to know about it, please go through this article.

Content Table:

• What Invalid XML in Outlook Means?
• Reasons for invalid xml in Outlook
• How to Fix Invalid XML in Outlook?
• Method 1: Reset navigation pane
• Method 2: Delete navigation configuration file
• Method 3: Disable compatibility mode
• Method 4: Update Outlook
• Method 5: Repair using inbox repair tool
• Method 6: Repair using professional repair tool
• Steps to use SFWare PST Repair software

What Invalid XML in Outlook Means?

When the Outlook.xml file corrupts and you try to open Outlook, you’ll get the error message: “Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded.”

An invalid XML indicates that there is a problem with Outlook.xml, the file store navigation pane setting for an Outlook user profile. This file loads the configuration settings of the navigation pane, which help the user to shift between Outlook functions such as Mail, Calendar, Task, and other.

Reasons for Invalid XML in Outlook

The are many reasons that cause the Outlook invalid XML issue. Below we have discussed some of the common reasons:

• Corruption in XML file.
• Issues with navigation pane setting.
• Open Outlook in compatibility mode.
• Outdated Outlook application.
• Corrupted Outlook data file.

How to Fix Invalid XML in Outlook?

We’ve already delved into what invalid XML in Outlook means and the reasons behind it. Now, it’s time to explore solutions. There are numerous methods available online to address this issue. We’ve handpicked some of the most promising ones and evaluated them for you. You’ll find these solutions outlined below.

Method 1: Reset Navigation Pane

Since the issue is related to navigation pane settings, we can try and reset navigation pane settings. This can either fix the issue or conform to a corruption in the Outlook.xml file. So, follow the steps below,

• Press Windows + R keys to open Run
• Type exe /resetnavpane and press Enter.

• Wait for the Outlook application to open.

Note: Please backup the Outlook.xml file, to use if this method fixes the issue.

Method 2: Delete Outlook XML File

Having attempted the navigation pane reset, you’ve likely either resolved the issue or discovered a corrupted Outlook.xml file. If it’s the latter, the solution is to delete the file. Upon attempting to open the Outlook application post-deletion, a new XML file with default settings will be automatically generated. The following steps will guide you through the process of deleting the file:

• Press Windows + R keys and type: %appdata%\Microsoft\Outlook and press Enter.

• You will see the folder where the XML is stored.
• Find the file and right click on it and click on Delete.

• Now open the Outlook application.

Method 3: Disable Compatibility Mode

Compatibility mode is a troubleshooting method used to fix other Outlook issues. This can conflict with the navigation pane and cause the issue of Outlook invalid XML. You can disable the mode and be done with it. Follow the steps to disable compatibility mode,

• In the search on the taskbar, type exe and click on Open file location.

• Right-click on the exe file and select Properties.

• In the Properties window, click on Compatibility
• Remove the Check mark from the Run this program in compatibility mode
• Click on Apply then OK.
• Now try and open the Outlook application.

Method 4: Update Outlook

An older version of the application can cause wide verities of issues on Outlook. So, an invalid XML in Outlook also occurs. Update the Outlook application by following the instructions below,

• Open any of the Office applications such as Word, Excel, and others.
• Go to File -> Account.
• Click on Update Options and select Update Now.
• Once the process is complete, restart the Outlook application.

Method 5: Repair Using Inbox Repair Tool

If you’ve tried all other solutions and are still facing issues, it’s possible that the problem lies in a corrupted Outlook data file. A corrupt data file can cause a multitude of issues in Outlook. Fortunately, Microsoft has provided a tool to address data file problems, known as ScanPST. You can locate this tool at the following location:

1. Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16
2. Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16
3. Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15
4. Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14
5. Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12

The steps to follow to repair a corrupted Outlook data file using scanpst.exe are given below,

• Open File Explorer and go to the appropriate location of the ScanPST.
• Double-click on exe, to open the tool.
• In the tool, click on Browse and select the Outlook data file.
• Click on the Start button to begin the scan.
• If any error is found, click on Repair
• Restart the Outlook application after the repair completes.

Note: This is a time-consuming process and may need to run a couple of times to resolve the issue completely.

Method 6: Repair Using Professional Repair Tool

Should you require a professional repair tool, or if the scanpst.exe tool doesn’t yield the results you’re seeking, we highly recommend the SFWare PST Repair tool. This tool is designed with user-friendliness in mind and is equipped to handle a wide array of issues associated with Outlook data files. With its robust capabilities and intuitive interface, the SFWare PST Repair tool is a powerful ally in maintaining the health and integrity of your Outlook data. Don’t let data file issues slow you down – let the SFWare PST Repair tool streamline your Outlook experience.

Steps to use SFWare PST Repair software

Download and install the SFWare PST Repair tool to the system and follow the instructions below,

• Open the software and select the Open PST option from the home screen.

• Click on Browse and select the corrupt Outlook data file and click on Next.

• Select the scan method and give the location for the repaired file and click on Repair.

Note: You have two scan methods, Normal Scan or Smart Scan.

• Once the scan process completes you can preview the result.
• If you are satisfied with the result, then save the file.

Conclusion

This article has explored the issue of invalid XML in Outlook, which typically points to a problem with navigation pane settings that can prevent Outlook from opening. We’ve delved into the causes of this error and provided potential solutions. If you have additional solutions or suggestions, feel free to share them in the comment section below. We’re always looking to expand our knowledge and provide more comprehensive solutions in the future.