Category: Troubleshooting

Summary:

The Outlook error 0x800ccc92 is the most common receiving reported error when the email server rejects the login. To fix the error, follow the different methods discussed in the article and fix the Outlook error 0x800ccc92.

Quick Navigation:

What does server rejected mean?
Reasons for the Outlook error 0x800ccc92
How do I fix error 0x800ccc92- Manual Method
How to fix Outlook error 0x800ccc92- Automated Method
Frequently Asked Questions

What does server rejected mean?

 The Error 0x800ccc92 is an Outlook send receive error, displayed as Receiving reported error (0x800ccc92) Your email server rejected your login. Verify your user name and password in your account properties. The server responded: ERR (AUTH) username or password are not accepted.

The error clears indicate that the error occurs due to usage of incorrect username and password. Sometimes, the error server rejected login can be encountered due to other various reasons.

Reasons that cause the Outlook error 0x800ccc92

One of the main reasons for the error 0x800ccc92 is incorrect username and password.  Other reasons may include:

• • Incorrect configuration settings in the Microsoft Outlook
  • Oversized PST file can also lead to Outlook receiving error
  • Corrupt Outlook data file is another cause for any Outlook send receive errors
  • Failure of POP3 and SMTP Protocol while trying to send or receive Outlook emails can cause the error server to reject your login.
  • Abrupt termination of an application could lead to the error
  • Problem in synchronizing of MS Outlook and Server

Any of the above-mentioned reasons can lead to the error 0x800ccc92 and restrict you from sending and receiving an email on Outlook. If the issue is not fixed immediately, the problem may lead to improper working of Outlook which causes Outlook to keep freezing without giving any warning message.

How to fix Outlook error 0x800ccc92 server rejected an email?

Here are a few basic checks you can try to fix the error 0x800ccc92:

 Remove Email Account from Other Devices

Sometimes, keeping the same configuration on different devices leads to incompatibility with the devices and stops you from sending or receiving emails on Outlook. Therefore, remove the same email account if present on multiple devices and verify if the error exists or not.

Verify your Username and Password

If you are trying to sign in to Outlook using webmail with your email address and password and the login attempt fails, all you must do is reset your password and update the newly created password in Outlook.

If you are trying to login into Outlook in web, make sure your mail addresses are below:

Also, make sure that the account’s full email address is entered as your username. For example, if you have configured a Gmail account with POP3 in Outlook, you need to enter your full Gmail address like name@gmail.com (replace name with your username) into the user name field.

Ensure you are using the same credentials (username and password) for both incoming and outgoing mail servers.

Incoming mail server: pop.gmail.com

Outgoing mail server: smtp.gmail.com

Reduce the Oversized PST file:

If your PST file is larger than 5 GB, there might be a chance of sending and receiving errors. Try reducing the size of your Outlook PST file. You can reduce the oversize of the PST file by splitting the PST into smaller PST files. You cannot manually split the PST file, instead you can use various methods like delete emails from Outlook, compress the PST file using compact now feature on Outlook.

If these methods did not work well for you, this could be due to synchronizing issues or corrupt Outlook data files. Follow the next methods to fix the error 0x800ccc92.

Methods to fix the error 0x800ccc92

Method 1: Check the server setting of Email Account in Outlook

It is most important to enter correct server settings for your email setting. Be it Gmail, Hotmail, Outlook 365, configured in Outlook. To ensure the proper configuration – You need to open the Account Server Settings in Outlook. 

Check the incoming and outgoing mail server settings as well as the incoming and outgoing server port number for the IMAP, POP3, or SMTP setting for the Outlook account.

Below given is the port number to the respective email configuration of Outlook on different platforms.

for a Gmail account- POP3 settings

Account Type	POP3
Incoming mail server	pop.gmail.com
Outgoing mail server	smtp.gmail.com
Incoming server (POP3)	995 (SSL required)
Outgoing server	465 (SSL) or 587 (TLS)

 

for a Gmail account- IMAP settings

Account Type	IMAP
Incoming mail server	imap.gmail.com
Outgoing mail server	smtp.gmail.com
Incoming server (IMAP)	993 (SSL required)
Outgoing server	465 (SSL) or 587 (TLS)

 

Outlook.com (Hotmail) account- POP3 settings:

Account Type	POP3
Incoming mail server	outlook.office365.com
Outgoing mail server	smtp.office365.com
Incoming server (POP3)	995 (TSL required)
Outgoing server	587 (SSL/TLS required)

 

Outlook.com (Hotmail) account- IMAP settings:

Account Type	IMAP
Incoming mail server	outlook.office365.com
Outgoing mail server	smtp.office365.com
Incoming server (IMAP)	993 (TSL required)
Outgoing server	587 (SSL/TLS required)

 

If you are using any other email account, verify your setting has a correct Outlook configuration.

Method 2: Remove Outlook from Gmail

If you are using Outlook in Gmail, you may need to enable ‘allow secure apps’ in Gmail as Gmail considers Outlook as a less secure application. Only then you will be able to access the data from Outlook in Gmail. Follow the steps below to fix the error 0x800ccc92.

Step 1: Login to your Gmail account that is configured for Outlook.

Step 2: Click on the Settings icon>> click the Accounts & Import tab

Step 3: Now, click the other Google Account settings link >> click Settings and navigate to Less secure app access section.

Step 4: Next, turn the Allows less secure apps option >> turn it ON

Step 5: at last, try configuring your account in Outlook or if you’ve already configured the account try sending/receiving the emails.

If none of the above methods helped you fix the error, the error 0x800ccc92 might be due to corrupt PST files. You can easily repair PST files using the Inbox repair tool. However, if the PST file is too large, the inbox repair tool or ScanPST.exe cannot be used to repair the Outlook file.

Therefore, you can make use of Inbox repair corrupt Outlook data files only if the file has minor corruption. If the file is large or severely corrupted, the best recommended way to fix the corrupt PST file is to make use of the safe and professional PST repair tool.

Fix the Error 0x800ccc92 using SFWare PST Repair Tool

To fix the corruption on the PST file causing Outlook error 0x800ccc92, download the SFWare PST repair tool, and launch the application.

Open PST File: If you know the path to open PST file, select the option

Find PST File: If you are not aware of PST file, the tool easily finds that for you

Select Outlook Profile: Select the profile in which you need to repair the Outlook files

2 Now, Select Normal Scan or Smart Scan from the next window

Normal Scan: Repairs minor corruptions in PST file

Smart Scan: Works effectively on severely corrupted PST file

3 Click on the Repair option to fix Outlook Error 0x800ccc92 server rejected email.

After completion of the Outlook repair process, save the repaired PST file in your desired location on the computer and verify if the Outlook error 0x800ccc92: server rejected email is fixed.

Conclusion:

With the help of all the above-mentioned methods, you will be able to fix the error 0x800ccc92 server rejected email. If the error is caused due to corrupt Outlook data files, you can always rely on SFWare Outlook repair tool to fix corrupt files and recover Outlook data.

Frequently Asked Question

What causes receiving’ reported error (0x800ccc92) ‘your email server rejected your login?

The error receiving’ reported error (0x800ccc92) is caused mainly due to incorrect usage of username and passwords or configuration setting on email accounts.

Does corruption lead to the error 0x800ccc92 in Outlook?

Yes, corruption on Outlook data files can lead to the error 0x800ccc92. If the corruption level is minor, you can easily fix it with ScanPST.exe. If the Outlook data files are severely corrupted, you can always rely on the SFWare PST repair tool.

How to create a new profile in Outlook to fix the login error 0x800ccc92?

The Outlook error 0x800ccc92 may also occur due to a corrupt Outlook profile. You can try creating a new Outlook profile and add your email account.

Open Control Panel >> Mail >> Click Show Profiles

When a dialog box appears, click on New >> type your name of your new Outlook profile >> OK.

Now, Re-add your account to your new Outlook profile and check if the issue is fixed.

Summary:

The Outlook error 0x80004005 is one of the common sending/receiving errors that occurs when Outlook is severely corrupted.  With the help of the simple approaches explained in the article, you will be able to troubleshoot the error 0x80004005 without any hassle.

Quick Navigation

Outlook 0x80004005 Error Statements
Causes of Outlook Error 0x80004005 The Operation Failed
How to Fix Outlook Operation Failed 0x80004005 Error?

About Outlook Error 0x80004005:

The error 0x80004005 the operation failed is one of the Outlook receiving error that doesn’t allow you to open any received emails on Outlook. The error appears in any Outlook versions including 2021, 2019 but most frequently encountered in Outlook versions 2003, 2007, 2010, or 2013.

Some of the common Outlook 0x80004005 error messages that Outlook users receive are listed below:

• • • Task [TaskName] reported error (0x80004005): Network operation failed.
    • Windows cannot access \server. Check the spelling of the name. Otherwise, there might be a problem with your network. Error code: 0x80004005.
    • Unspecified error. Error code=0x80004005; Error source=[SourceName].
  • • Task [TaskName] – Receiving’ reported error (0x80004005): ‘The Operation Failed.

Causes for the Error 0x80004005 Operation failed on Outlook

 

Script blocking is a feature in Antivirus that becomes active to check any malicious code when PC tries to run a script from .bat or .reg files. However, if any malicious activities are encountered, the anti-virus immediately blocks the script from being executed.

Any damage or corruption in the Registry keys will affect the functioning of MS Outlook as these keys are used to store setting information for software programs, OS configuration and much more.

Any kind of malicious virus intrusion on the PST or other Outlook files can be the reason for several abnormal behaviors, including this error.

How to Fix the Outlook Error 0x80004005?

Follow the given methods to fix the Outlook Error 0x80004005:

1. 1. Disable the script blocking feature
   2. Inactive Outlook New-Mail notification
   3. Repair on the MS Office program
   4. Run Outlook in Safe Mode
   5. Create a New Outlook Profile
   6. Clean up bad registry keys
   7. Repair Outlook data file
               Using Inbox Repair Tool
                  Using SFWare Repair Tool

Method 1: Disable/Uninstall the script blocking feature

As mentioned above, one of the main causes behind the error is interruption of the anti-virus script blocking feature. However, by temporarily disabling the anti-virus, you will be able to fix the Outlook error 0x80004005. Uninstall the antivirus on your PC or disable the script blocking feature on the antivirus and verify the Outlook for the error.

Steps to Disable the Script Blocking Feature

Open the antivirus on your PC >> Go to Options >> System >> Script Blocking

Now, simply undo the Enable Script blocking option and click on OK.

Method 2: Turn off Outlook’s New-Mail notification

There is also a possibility of the Outlook error 0x80004005 in the Outlook receiving process, if the new mail notifications are enabled. Therefore, try disabling the Outlook new mail notification to fix the error 0x80004005, operation failed.

Steps to disable Outlook new mail notification

Open Outlook, go to File >> Options from the list

Now, a dialog box appears on Outlook Options >> click on Mail tab.

In the Message arrival section, uncheck the Display a Desktop Alert option. This stops the desktop notification of the received messages.

Method 3: Repair on the Microsoft Office program

Repairing all the MS office programs surely will help you fix any error that occurs in MS Office programs including Outlook.

Go to Programs and Features option on your computer.

Select Microsoft Office programs >> Change option

select the Repair option >> click on Quick Online Repair option. This initiates the online repair process and fix Outlook errors if encountered including Outlook error 0x80004005.

Method 4: Run Outlook in Safe Mode: Disable Add-ins

If the Error 0x80004005 is due to Outlook’s faulty add-ins, this method can fix the issue. Rewards of running Outlook in safe mode is that Outlook starts without loading the add-ins. Therefore, you will be able to fix Outlook error 0x80004005.

Type exe /safe in search box >> Enter

A pop-up message stating that the user wants to start Outlook in safe mode will appear. Click Yes.

Method 5: Create a New Outlook Profile

You might encounter the Outlook error 0x80004005 Operation failed due to corrupt Outlook profile. You can try repairing the Outlook profile or create a new Profile to fix such issues.

Steps to create new Outlook Profile

Go to the File tab >> Account Settings >> go to Manage Profiles

Click Show Profiles >> click the Add button in the Mail window.

Now, enter the profile’s name and all account credentials.

Once the procedure is completed, go to the Mail window again >> select the new profile option >> OK button. This allows your current new profile a default one.

Method 6: Delete bad registry keys

As registry keys hold crucial information related to software and hardware applications installed on your computer, it is recommended to take a backup of the files before cleaning the registry.

Follow the steps to backup files and manually clean the registry:

 Click on Start >> open Run dialog box by pressing Windows+R keys

 Type Regedit >> click OK.

Go to Registry Editor >> File menu >> select Identities >> select Export.

 Save the Backup File of registry keys. Once the files are saved select the files that are corrupt or damaged and delete them.

Method 7: Repair Outlook data file

One of the best solutions to fix any Outlook error is to repair the Outlook application. There may be chances of Outlook data file corruption. By repairing the Outlook, you can easily fix the error 0x80004005. You can repair Outlook using two simple methods:

Repair Outlook Data Files Using Inbox Repair Tool

Microsoft Inbuilt inbox repair tool (ScanPST.exe) is a tool that analyzes and repairs errors in Outlook email applications.  In general, the inbox repair tool maintains the integrity of the Outlook.

To locate the MS Outlook Inbox repair tool by following the path → C:\Program Files\Microsoft Office\root\office19\

Note: if you are using any other Outlook versions, click on the link to know how to download ScanPST and locate the ScanPST.exe.

Once you locate ScanPST, follow the steps to repair Outlook data files:

First, Browse the corrupt PST File. Selected PST files will be listed in the box. Click the Start button to initiate the scanning process. Once the scanning process completes, you can verify the errors found during scanning the corrupt PST files. Click on the Repair button to repair the PST file.

With the help of ScanPST, you can also repair OST files. Although, Inbox repair tool comes with all the advantages, the tool also has some disadvantages.

1. 1.   Inbox repair tool works on original data. Therefore, there will always be possibility of data loss.  
   2.   Inbox repair tool cannot repair severe corruption effectively on Outlook data files
   3.   It can easily repair PST files up to 4 GB.
   4.   Due to severe corruption, the ScanPST freeze or stops working

Do not worry! you will still be able to repair PST, OST without losing any data from Outlook application. With the help of SFWare PST repair tool, you can fix any Outlook Errors including the Error 0x80004005 if it is caused due to corrupt data files. The tool works on the copy of the files; therefore, the original data is unaltered. You can repair oversized PST files as well in a few clicks.  The tool is able to recover deleted, lost and corrupt PST files without even altering the originality of the file. 

Repair Outlook data files Using SFWare Repair Tool

To fix the corruption on the PST file causing Outlook error 0x80004005, download the SFWare PST repair tool, and launch the application.

1 The Main screens displays three option:

Open PST File: If you know the path to open PST file, select the option

Find PST File: If you are not aware of PST file, the tool easily finds that for you

Select Outlook Profile: Select the profile in which you need to repair the Outlook files

2 Now, Select Normal Scan or Smart Scan from the next window

Normal Scan: Repairs minor corruptions in PST file

Smart Scan: Works effectively on severely corrupted PST file

3 Click on Repair option to fix Outlook Error 0x80004005: Operation is failed

After completion of the Outlook repair process, save the repaired PST file in your desired location on the computer.

Conclusion

With all the methods explained above you should be able to fix the error Receiving reported error (0x80004005): ‘The Operation Failed’. It is always suggested to make sure you keep the backup of your important data to avoid any kind of data loss in future. However, if the error is due to a damaged or corrupt PST file, you can always rely on SFWare PST repair tool to easily fix all the Outlook issues.

Summary:

 Although Microsoft Outlook is a most commonly used email client, it is not free from errors that stops sending and receiving emails. ‘Microsoft Exchange Server’ reported error (0x8004011D) is an error that prompts when trying to perform sending and receiving emails on Microsoft Outlook. In this article, you will be able to understand the causes of the error and methods to troubleshoot the same without any hassle.

 

Quick Navigation

The Outlook Error 0x8004011D, The Server is Not Available

What causes Outlook Error 0x8004011D?

How to Fix the Error 0x8004011D, The Server is Not Available?

Frequently Asked Question

The Outlook Error 0x8004011D, The Server is Not Available

The Outlook error 0x8004011d occurs when users are trying to synchronize an Outlook account with the server and thus prompts a synchronization issue. The detailed error message is given below:

Task ‘Microsoft Exchange Server’ reported error (0x8004011D): ‘The server is not available. Contact your administrator if this condition persists.’

Task ‘Microsoft Exchange Server – Sending and Receiving’ reported error (0x8004011D): ‘The server is not available. Contact your administrator if this condition persists.’

What causes the error 0x8004011D in Outlook?

There are many factors that are responsible for the occurrence of Outlook error 0x8004011D. Most common of them are slow internet, interrupted internet connection, improper Outlook installation or configuration.

The other reasons would be viruses or malware that corrupts the Outlook data file, blocked system ports and conflicts with add-ins or third-party applications.

How to Fix the Outlook Error 0x8004011D, Server Not Available?

When the Outlook error – 0x8004011d appears, you will not be able to receive or send emails anymore until you find ways to fix it. Try the following 5 solutions to fix the Outlook Error 0x8004011D.

1: When Offline, Use Cached Exchange Mode

2: Creating a New Outlook Mail Profile

3: Open Outlook in Safe mode with Networking using Windows Safety Scanner

4: Increase Maximum Allowed Sessions Per User via Registry Key

5: Repair Corrupt Outlook Data Files

Method 1: Enable Cached Exchange Mode to Fix Outlook 0x8004011D error

If the 0x8004011D error appears in the Exchange account it is recommended to use the Exchange Cached mode to see if it resolves the Exchange servers without issues and connects the server.

Below are the steps for how to enable Cached Exchange Mode for the affected Outlook mailbox account:

Step 1: Open Control Panel and type Mail in the search box. Click on Mail from the list of options.

Step 2: Click the Email Account button.

Step 3: On the Email tab, double-click on the Exchange account that you are using and click on Next

Step 4: When you reach the Change Account Windows Server Settings page

Step 5: Check the box beside Use Cached Exchange Mode.

Or you can enable Use Cached Exchange Mode via Outlook >> File >> Account settings >> Select the email account >> Change >> More settings.

Now, Restart Microsoft Outlook for the changed setting to take effect and verify if the error is 0x8004011D still exists or not.

Method 2: Create a New Outlook Mail Profile

Below are the steps to remove the current Outlook mailbox profile and recreate a new profile to fix the Outlook Error 0x8004011D.

Note: Make sure to keep backup your PST or OST file before proceeding. Creating a new profile may delete all your Outlook data from the existing profile.

Step 1: Close Microsoft Outlook program. Open Control Panel

Step 2: Click the Mail from the list of options. Click the Show Profiles button.

Step 3: Select the Outlook Profile that you are using and click on the Remove button. When the confirmation window is prompted, click on Yes to proceed.

Step 4: Now, Start Microsoft Outlook and follow instructions presented on screen and configure a new Outlook Profile.

Now, try to sync the Microsoft Outlook program and see if the error 0x8004011D still exists.

Method 3: Open Outlook in Safe mode with Networking using Windows Safety Scanner

First, restart the PC and wait for the initial login screen. Click on the Power Options icon at the bottom right corner. Hold the Shift key while clicking on the Restart option to force the PC boot in Safe Mode.

Step 1: Once the computer enters the Recovery menu, click on Troubleshoot >> Startup Settings.

Step 2: Press F5 to boot the PC in Safe Mode with Networking.

Step 3: Now, open the browser. Visit Microsoft official site to download Microsoft Safety Scanner.

Step 4: Once Microsoft Safety Scanner is downloaded, double-click on the downloaded executable file to start the scanning process.

If the UAC (User Account Control) prompts, click Yes to continue with administrative privileges.

Step 5: Complete the on-screen prompts to initiate the scan with Microsoft Safety Scanner.

At last, Reboot the PC and boot in normal mode and check if the Error 0x8004011D is gone.

Method 4: Increase Maximum Allowed Sessions Per User via Registry Key

Sometimes, increasing the maximum allowed session per user helps fixing the connectivity or synchronization errors in Outlook. Below are the steps to fix the error 0x8004011D, server is not available using Registry key.

Step 1: Press Windows key + R to open the Run box. Type regedit and press Enter. This opens the Registry Editor.

Step 2:  Open Registry editor with administrative privileges. Navigate to the following location:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem

Step 3: Try to find the MaximumAllowedSessionsPerUser entry and click on it.

(If it doesn’t exist, right-click on a space and choose New > DWORD (32-bit) Value. and name it as MaximumAllowedSessionsPerUser.)

Step 4: Double-click on MaximumAllowedSessionsPerUser entry, set the Base to Decimal and change the Value data to any number more than 1. Click OK to save the changes. Close the Registry Editor.

Step 5: Press Windows key + R to open a Run box. Type services.msc and press Enter to open Services console.

Step 6: Locate the Microsoft Exchange Information Store, right-click and choose to Restart the service from the context menu.

If the problem exists with Outlook synchronization/connecting with Server, the above-mentioned method should be able to fix it.

Method 5: Repair the Corrupt Outlook Data Files to Fix 0x8004011D Outlook Error

If the Outlook data files are corrupted and is the reason behind the error 0x8004011D, the server is not available. First, you need to repair the corrupt Outlook files (PST and OST). If Outlook has minor corruption, you can easily make use of Microsoft Inbox Repair Tool or ScanPST.exe.

Although you can make use of ScanPST.exe, due to its certain limitation with Outlook data file size, severity of data file corruption Outlook, ScanPST may even stop responding. In such cases, it is always recommended to make use of a safe and secure PST repair tool that is able to fix both OST and PST Outlook data files.

Fix the Outlook Error 0x8004011D using PST Repair Tool

Download and Install SFWare PST Repair Tool to fix the Outlook Error. The Tool can easily fix any corruption on Outlook data files and recover any data that is lost from Outlook. Therefore, even if you do not have a backup of your files, the tool helps you recover the lost Outlook files including, mails, journals, calendars etc.

Step 1: Select an appropriate option according to your scenario from the main screen.

  Open PST File – If you’re aware of the PST file path present on your computer

  Find PST File – If you do not know the location of Outlook PST file location

  Select Outlook Profile – If there are multiple Outlook users/profiles existing on your computer

Step 2: Once you locate the Outlook data file, click on Next option

Step 3: Select either Normal Scan or the Smart Scan based on the level of corruption you have encountered while working on the file. Later, select a folder where repaired PST file is to be stored

Step4: Click on the Repair button. Once the repair process is complete, you will be prompted with ‘Your Outlook PST file has been repaired’ message.

Now verify if the error 0x8004011D, server is not available, is fixed.

Frequently Asked Question

How can I Fix the Outlook Error 0x8004011D?

You can first try updating your windows system and run SFC to scan for viruses or any malware corrupting the file system. If this didn’t work, you can follow the methods given above in the article and try fixing the Outlook Error 0x8004011D.

Outlook doesn’t work. 0x8004011D error code. Why?

As mentioned above, the main reason that causes the error 0x8004011D is slow internet or interrupted internet connectivity. When the synchronization issue appears on Outlook, it disables Outlook to send or receive any emails from the server. Therefore, it seems like Outlook doesn’t work when the error 0x8004011D is encountered.

Does inbox repair tool repairs the server not available Outlook error code 0x8004011D?

If the error occurred due to PST or OST file corruption on Outlook, in such cases, you can use the Inbox Repair tool or ScanPST which is included in your MS Office package.

Summary:

Sometimes, with its frequent and reluctant use of Outlook, Outlook data files (PST) becomes oversized. Due to which sever errors are encountered on Outlook. Cannot move Outlook emails to folders is one of the common errors that Outlook users encounter on daily basis. In this article, you will be able to know the causes that stops emails from moving from folder to another and easy methods to fix the error.

Quick Navigation

Different Error Messages

Causes for the Error Can’t move Outlook emails to folders

Fix the Error Cannot Move emails to Folders

Error Messages

Based on the Outlook version used on your computer, you can read error messages in different ways:

“Can’t move the items. The items could not be moved. It was either already moved or deleted, or access was denied.”

“Can’t move the items. Could not move the item. The original was either moved or deleted, or access was denied.”

“Can’t move the items. Could not complete the operation. One or more parameter values are not valid.”

Above displayed are the error message displayed when Outlook cannot move emails to other folders. However, lets see the reason behind the error why Outlook cannot move emails from folders.

Why Outlook cannot move emails to other folders?

The occurrence of an error may be due to different reasons. Few of the supposed causes are listed below-

Oversized Outlook file: When the limit of an Outlook is reached, you cannot send or receive or move any items from Outlook. When you try to move Outlook items from one folder to another, a file gets static and does not move to the required destination.

Filled Deleted Items Folder:  If you are trying to move emails to Delete folder, there may be change of Delete folder full. In such situation, you will not be able to move any more files to the folder. Sometimes, even after deleting the emails, Outlook says full.

Administrator Policies on PC:  The system administrators may have restricted the user controls for data safety and proper functioning of software. This also helps in avoiding migration to other email platforms.

Anti-Virus, malware threats: The problem in Outlook functioning like Sending or Receiving emails can get affected with conflictions due to third-party applications like Anti-viruses, Malware, etc.

PST file corruption: the most common reasons for any errors in outlook is data file corruption. When the PST file gets corrupted, this effects on the working of Outlook.

Most of the time, error should be getting resolved just by closing all the programs that are in running and then restarting Outlook. However, if the cause is oversized PST or corruption you cannot fix it just by restarting the Outlook.

How to Fix the Issue Cannot Move Outlook Emails to Folder?

A PST file may get corrupt due to several reasons. one of the prominent reasons is oversized PST file. Before fixing the issue, it becomes important to verify the size of the PST file.

Follow the steps to verify the size of the file-

1. 1. Open Microsoft Outlook >> click on File >> Account Settings >> Data files
   2. Now, highlight the Outlook data file (.PST) and click on Open File Location
   3. Right Click on PST file followed by Properties

If your PST file has grown larger than the recommended size limit, you need to split the file into smaller units. This in turns avoid the further corruption on Outlook files. One of the most recommended way to fix the issue is by using an advanced PST Repair tool.

Method 1: Compress Outlook PST Files

Go to the Outlook >> File >> Info >> Account Settings >> Data Files tab to select the PST file and click on the Settings option.

Then click on the Compact now option to compress the PST file to a reduced size than the existing. Then try opening the PST file in the Outlook application.

Method 2: Repair a corrupt Outlook PST file with Scanpst.exe

To fix the error cannot move Outlook emails to folders, you can try using an inbuilt utility (Inbox Repair tool or ScanPST) provided by Microsoft Outlook. The inbuilt utility scan and repairs PST files easily.

To use Inbox repair tool, you need to first locate the ScanPST. you can locate ScanPST  for any version of Outlook. For the Outlook version of 2019, you can find Inbox repair tool-

Outlook 2019-32-Bit C:\Program Files\Microsoft Office\root\Office19

Outlook 2019-64-Bit C:\Program Files (x86)\Microsoft Office\root\Office19

Once you successfully locate the scanpst.exe application, launch the application and follow the mentioned steps on how to repair PST.

1. 1. First click on the browse button, select the corrupt or damaged PST file
   2. Click open button and click on the start button. Now, ScanPST initiates the scan.
   3. After completion of scanning, it displays if Outlook has any issues with
   4. Now hit on the repair button to complete the entire repair procedure

Note: Inbox repair tool, will be helpful when you are dealing with minor corruption. This method cannot be used if the PST file size exceeds the limit. Using ScanPST in such cases, may lead ScanPST to freeze during repair process.

Method 3: Create Outlook Profile

You can fix the Outlook cannot move emails by creating Outlook Profile only when the error is due to another type of email account configuration. The following steps will help you create a new Outlook profile:

1. 1. Go to Microsoft Outlook >> select the option
   2. Select Account Settings >> Manage Profiles
   3. Select the option ‘Show Profiles’ >> click on Add button
   4. Now, type a new name for the Profile under Profile name box >> click on OK to confirm

Now open Outlook using the new Outlook profile and check whether the error has been resolved or not.

If none of the above methods helped you fix the error cannot move Outlook emails from inbox to any other folders., if the error is due to severe corruption in the PST file, SFWare PST repair tool comes in handy. SFWare can work with a large sixed PST file without letting you lose any data.

Method 4: Use an advanced Outlook PST Repair tool

To stop Outlook error cannot move emails to folder, Download and install  SFWare PST Repair Tool on your computer. The tool is compatible with all the Outlook versions including the latest 2019, 2016, 2013 and older versions as well. Follow the steps given below to fix the error.

Step 1: Three option are displayed on screen, select the option that is convenient to you-

1: Open PST file: Select if you know the location of the PST file

(you will be taken to next screen that allows you to browse the PST file)

2: Find PST file: Select if you are not aware of the location of the PST file

3: Select Outlook Profile: Use this option to find the PST file for a profile. When you have multiple Outlook profiles.

Step 2: Once the PST file is selected, click Normal Scan and select a location to save the repaired PST file. Then click the Repair button

Step 3: Once the file is repaired, you can Preview the PST file along with recovered emails and finally, Save the repaired PST in any desired location

Conclusion:

With all the above-mentioned methods, you can easily fix the error Outlook cannot move emails from inbox to other folders or vice versa. Make sure you check on the PST files so that it reduces the risk of the errors. if your PST file is severely corrupt, you can always relay on the safe and secure SFWare PST repair tool to fix the PST file corruption without any hassle.

Summary:

It is quite a common problem that Outlook users encounters often while using mailbox. Sometimes, even after deleting some data from the mailbox, it is displayed that Outlook mailbox is full.  In this article, you will know why is your mailbox says full after deleting and how to stop it from being full.

When you delete the mails from mailbox, you certainly ensure some free space on, yet you receive the warning message stating Outlook mailbox is full. This is because, when Outlook profile is created on exchange server, a default mailbox size is allocated by the administrator. When it exceeds the size limit, you will encounter the warning Outlook mailbox is full. Sometimes, you receive warning messages after deleting some of the mails as well.

Why Is My Mailbox Still Full After Deleting?

A few reasons behind Outlook mailbox displaying full would be:

Causes for Outlook Mailbox full	Solution to Fix Outlook Mailbox Full
1.       Mails that were deleted may not be taking so much space and deleting such mails doesn’t add up to storage space.	Delete Large Emails to Free Up the Mailbox Storage
2.       Trash or Delete folders not being emptied.   All the data stored in the mailbox contribute to the storage space. Therefore, deleting the mails from inbox and storing them up in delete folder or archive folder doesn’t do any good in freeing up the space.	Empty the Delete Folder Clean up the Mailbox
3.       If you are working on OST files, it consumes large space than of PST files. In such cases, it is recommended to convert OST to PST files to free up mailbox storage space.	Convert OST to PST

If you keep facing the error after deleting the data from Outlook mailbox, try these 4 simple solutions given in the next section.

Solutions to Fix Outlook Mailbox Full After Deleting?

Here are a few methods described to resolve the issue Outlook mailbox is full. It is also recommended to take back up of your important data.

Method 1: How to Delete Large Emails to Free Up the Mailbox Storage

This is best way to delete unwanted large emails to free up the mailbox space follow the steps given below to easily resolve Outlook mailbox full after deleting or archiving.

1. 1. Launch Microsoft Outlook and go to Folder option>> New Search Folder option on the left corner of the tool bar.
   2. Scroll a bit down à go to Organizing mail and select Large mail. Choose the size of the file to delete under the Customize Search Folders. Click OK
      3. Emails larger than specified size will be displayed on the left side of the window.

Now you can select the unimportant files and delete them in one go. What if the emails are important and you lost them? Do not worry! in such situation, you can easily recover deleted emails from Outlook.

Method 2: Empty the Delete Folder or Trash Folder

Another method to free up storage space in Outlook mailbox is to clear or empty the delete folder. When data is deleted from the mailbox, it is temporarily stored in deleted folder. Therefore, you can manage the storage space of mailbox by deleted items from the delete folder permanently.

Important Note: If you have configured the Outlook on Exchange, Outlook.com or Office 365 account, Outlook displays the Deleted Items folder. However, if you are looking for Gmail or any other email account, the folder is named Trash.

Follow the steps given below to delete items from delete folder permanently to stop Outlook mailbox getting full.

1. 1. Open Outlook, go to Delete Items >> Right Click and select Empty Folder
   2. When prompted, Confirm

You can try deleting the item permanently when you delete items from the folder. To do so, configure the settings to automate this process.

1. 1. Go to File >> Options >> Advanced
      
   2. Click on Outlook Start and Exit >> Empty the Deleted Items folder when exiting checkbox.
      
   3. Scroll down to others field and click the Prompt for confirmation before permanently deleting items

When you confirm, all the items from the delete folder deleted and create enough storage in the mailbox. Thus, the warning message Outlook mailbox is full after deleting can be fixed. If this method also didn’t help you fixing the error, you can try cleaning up the mailbox.

Method 3: Clean up the Mailbox Using Cleanup Tool

You can make use of mailbox cleanup tool to clear the older mails stored up in Outlook. Mailbox Cleanup option verifies the size of mailbox size and filters the older emails than a specific date. Also it can find emails based on size of Archive mail items, view Deleted Items folder size, and empty or delete Deleted Items and Junk folders. Follow the steps below to use Mailbox Cleanup:

1. 1. Navigate to File >> Tools >> select Mailbox Cleanup
   2. You can select emails to clean based either on the days or the size of the files. Once you provide the specification, click on Find Select the messages to delete from the list and clear the Mailbox.
      
   3. You can also make use of AutoArchive option to move old emails to an archive (.pst) automatically. This can free up the mailbox storage and fix the error message.

Method 4: Convert OST to PST

If you are working on offline or using the default Cached Exchange Mode, you can convert OST to PST or split oversized OST file to small PST based files to manage space on mailbox. By converting OST to PST, you not only free up the mailbox storage space but also reduce the corruption in OST files. It also makes access of the mailboxes easy.

When OST file is converted to PST file, the attachments are linked dynamically where users can access the attachments directly from the email without any hassle.

Steps to convert OST to PST using SFWare

Download and Install SFWare OST to PST conversion software on your computer. Launch the application.

1. 1. On Main screen- Two options Open OST file and Find OST file are displayed

Open OST file: select this option to repair inaccessible, corrupt or damaged Outlook OST file.

Find OST file: select this option when you’re not aware of the OST file location. The tool will automatically find the OST file

1. 2. Click on Browse to store the converted OST file
   3. The software will start the conversion and will generate a healthy PST file which is ready to use.

Now, you will have a large OST converted to PST file that contains all your Outlook items that were saved in an OST file. By importing this PST file into your Outlook, you can successfully access all Outlook attributes.

Conclusions:

When Outlook Mailbox is full, you will not be able to send or receive any mails. To stop this from happening, make sure to keep your mailbox storage space free. If you still encounter the warning message mailbox full after deleting everything, follow the methods explained in the article and fix the error.

Frequently Asked Questions:

Why does Outlook keep saying my mailbox is full?

A few reasons behind Outlook displaying mailbox full are undeleted old mails that is consuming space from mailbox storage, working in offline mode and also due to corruption in Outlook data files.  Sometimes even after deleting or arching the mails, you end up encountering the warning message. This is because deleted or archived messages will be still be existing on the storage space which makes mailbox storage full.

Do deleted emails take up space in Outlook?

Yes, deleted emails if not permanently deleted from the mailbox take up space in Outlook. You can easily free up the space by emptying the delete or archiving folder as described in the write-up.

How do I stop my Outlook mailbox from being full?

You can stop Outlook mailbox full warning message by deleting the large size mails or old emails that are unimportant. Emptying the archive folder or delete folder also helps in fixing the problem. If you are working on OST, thee best option is to convert OST to PST. By converting you can fix any Ost/ PST corruption and OST large file size issues.

Does converting OST to PST reduce Outlook mailbox space?

Yes, absolutely. As mentioned in the article, When OST is converted to PST large OST files can be converted t small files and hence occupies less space in mailbox. It is also easy to access PST files from anywhere anytime without any hassle. Also, PST files are the most reliable file format and corruption/ damage to PST files can easily be repaired compared to OST.

 

Summary:

Cannot connect to the server is one of the most common errors encountered while using Outlook. Since the error not only prevents you from sending the error but also stops receiving the emails. This article guides you with a few simple manual methods that help you fix the error Outlook cannot connect to the server without any trouble.

 

To send or receive any emails from Outlook, you must connect to the Outlook Exchange Server. However, when you are unable to connect to the server, you cannot synchronize the folders with the server either. In such situations, Outlook throws an error stating “Outlook cannot connect to the server. If you continue to receive this, content the server administrator or ISP“.

Table of contents:

Reasons why Outlook won’t connect to the server

How do I get Outlook to connect to the server?

• • • 5 Basic fixes to troubleshoot connectivity issues in Outlook
    • 4 Methods to fix Outlook cannot connect to server

Frequently Asked questions

Why Outlook Cannot Connect to the Server?

If you are wondering why Outlook keeps disconnecting with the server when working offline, here are a few reasons why Outlook may fail to connect with the server.   

1. 1.       OST synchronization errors 
   2.       Damaged Outlook data files 
   3.       When a mailbox from the Exchange server is deleted or disabled, it is possible to encounter connectivity issues with the server.
   4.       Damaged Microsoft Office or Outlook program files
   5.       Corrupt Outlook profiles or incompatible/faulty add-ins can lead to Microsoft Outlook unable to connect to the server.

Irrespective of the causes, it becomes important to fix the error before time to get access back to your Outlook mail. Without wasting too much time, let us see how we can fix the Outlook error and connect to the server.

How to Fix the error Outlook Cannot Connect to the Server?

Before moving ahead with methods, here are some of the basic fixes that can help you troubleshoot Outlook connectivity issues.

Basic troubleshooting methods to fix Cannot Connect to the Server

Verify your account credentials or Exchange server name

Check the Computer and Network Connection

Check Outlook is Online

Use SSL in Exchange Server

Disable the Extension or Add-ins

Basic Fix 1: Verify your account credentials or Exchange server name provided are correct

If the account details or exchange server name are incorrect, Outlook cannot connect to the server when you run the software. Follow the below steps to make sure your account credential in Outlook is correct.

Step 1: Open Outlook on your computer. Go to File > Info > Account settings

Step 2: Click on the account from the dialog box > remove the existing account > re-enter your correct account credentials

If you are still encountering the error, check with the internet connectivity.

Basic Fix 2: Check the Computer and Network Connection

If there is a problem with a network or it isn’t working, then you won’t be able to connect to any server. In such cases, you need to ensure that your internet connection is working and your system is connected to that network.

• • First, try to connect another device to the same network. If the Outlook is opening in the other device, it can be concluded that network has no problem.
  • Next, try to access your browser, check if you can receive your emails. If you are unable to connect, then it means that there is a problem with a server.
  • If you are using a public network, try using a private one and verify if the connection is right.

Basic Fix 3: Check Outlook is Online

There are few indications to check whether Outlook is online or offline. You can start with, Outlook status bar at the bottom- If it says Working Offline or Disconnected, your Outlook isn’t connected to the server. Try to connect it by following the steps:

Open Outlook >> Go to the Send/Receive tab >> Select the Work Offline option to reconnect.

Basic Fix 4: Use SSL to connect to Exchange server

SSL certificate is used to verify the authenticity of the Exchange Server and allow you to connect securely with the server.

To use SSL to connect the Microsoft Exchange server, follow the below steps:

Step 1: Open Outlook. Go to File > Info > Account settings

Step 2: Select your email account >> click on Change > More Settings > Advanced tab

Step 3: Now, select SSL as a type of encrypted connection and click Ok.

Basic Fix 5: Disable the Extension or Add-ins

If the reason could be any faulty add-ins or disabled extensions. In such cases, all you can do is to disable each extension and then try to connect.

Step 1: Open Outlook. Go to the File > Options > Add-ins from the left bar

Step 2: Click on the Go button, uncheck all the extensions, and hit on the Ok button.

Now, restart your Outlook to check whether the problem is resolved.

The above mentioned are a few basic connectivity troubleshooting methods. If you are still encountering the error Outlook cannot connect to the server, this may be caused due to a problem in Outlook. Try the next methods to connect Outlook with the server.

4 Methods to Connect Outlook to the Server

Below mentioned are the methods that help you fix the Outlook connectivity with server:

Verify the connection with proxy server

Repair Outlook Account

Rebuild the Outlook Data File

Fix Corrupt Outlook data File (OST, PST)

Method 1: Configure a Connection to a Proxy Server

If you’re using a proxy server for internet access, then you have to take additional connection configuration steps to fix the problem.

Step 1: Open Outlook. Click on the File > Info > Account settings

Step 2: Select your account and click on the Change> More Settings > Connection tab.

Step 4: Choose Connect to Microsoft Exchange using the HTTP option.

Step 5: Click on the Exchange Proxy Settings to specify a proxy server. Then, enter a URL to connect to a proxy server. Select Connect using SSL only.

Step 6: Select Only connect to proxy servers that have this principal name in their certificate then enter must: URL

Step 7: Under Proxy authentication settings, select the authentication type: Basic authentication or NTLM authentication and hit Ok.

If your Outlook is unable to connect to the proxy server, click here to know the various methods that can help you solve it.

Method 2: Repair Outlook Account

Outlook account refers to the info associated with servers or email addresses that you have entered in Outlook. Repairing an Outlook profile could fix the problem.

Step 1: Open Outlook. Click on the File > Info > Account settings

Step 2: Now, select your account and hit on the Repair button

Step 3: You will be asked to enter your account details, confirm your account.

Step 4: Hit on the Next button. This, in turn, enables Outlook to automatically make a connection with the server and diagnose the problem if there is any.

The method should help you fix the problem. If you still encounter the problem try the next method.

Method 3: Rebuild Outlook Data file

You can even try to rebuild the whole Outlook data file to resolve Outlook errors that cannot connect to the server.

Step 1: Open the Account Settings in your Outlook.

Step 2: Click on the Data Files tab, choose the Email account. Then, click on the Open File Location.

Step 3: Now, you can rename the file or you can move it to another location. launch Outlook again and it will automatically try to recreate your data file.

Method 4: Fix Corrupt Outlook Data File

If the problem Outlook cannot connect to the server is caused due to damaged or corrupt data files in Outlook, you can easily fix this. If the problem is in OST files, you can either convert OST to PST file and repair PST file.

To fix this, you can run built-in repair utilities like ScanPST, as this utility can fix minor corruptions. But if the corruption is severe, consider using third-party tools to repair your corrupted PST files.

SFWare PST repair is the most recommended repair tool to fix the Outlook data file corruption. This tool can help you restore the entire mailbox data like contacts, emails, tasks, and more. What’s more? You can save verified data as PST or other formats as well.

Steps to Repair Outlook Data File

Step 1: Download and install the SFWare PST repair tool on your computer and launch the application. You could see three option on the main screen:

1: Open PST file: Select if you know the location of the PST file

(you will be taken to next screen that allows you to browse the PST file)

2: Find PST file: Select if you are not aware of the location of the PST file

3: Select Outlook Profile: Use this option to find the PST file for a profile. When you have multiple Outlook profiles.

Step 2: Once the PST file is selected, click Normal Scan and select a location to save the repaired PST file, then click the Repair button

Step 3: Once the file is repaired, you can Preview the PST file along with recovered emails and finally, Save the repaired PST in any desired location

If none of the above methods helped you fix the error Outlook cannot connect to the server. You can try reinstalling Outlook. This method should help you fix any Outlook errors.

Conclusion:

Above mentioned are the few workarounds that should help you fix Outlook cannot connect to the server. If the problem is due to any damage in the Outlook data file, you can easily rely on the SFWare PST repair tool to fix any errors.

Frequently Asked Questions

What to do when Outlook Mac cannot sync with the server?

To fix Mac Outlook cannot connect to the exchange server, all you can do is verify if the Outlook is in offline mode, rebuild the Outlook in Mac. Click here to know more on how to fix Outlook Mac not synchronizing with the Exchange server.

Why does my Outlook not connect to the server?

There are various reasons for Outlook not to connect to the server, most common reasons are OST files working in offline mode, damaged Outlook data files, internet connectivity issues and more. Irrespective of the reasons, you can fix the error using all the above-mentioned methods in the article.

How do I fix the Outlook connectivity error?

If you are looking at the connectivity issues with Outlook and server, you can refer to the methods explained above. The basic check includes, verifying the Outlook account or Exchange server name, checking the internet connectivity and resolving the work offline mode. Also, you can add the SSL to the server and disable the faulty add-ins.