How to Fix Outlook Error 0x800ccc92?


The Outlook error 0x800ccc92 is the most common receiving reported error when the email server rejects the login. To fix the error, follow the different methods discussed in the article and fix the Outlook error 0x800ccc92.

Quick Navigation:

What does server rejected mean?
Reasons for the Outlook error 0x800ccc92
How do I fix error 0x800ccc92- Manual Method
How to fix Outlook error 0x800ccc92- Automated Method
Frequently Asked Questions

What does server rejected mean?

 The Error 0x800ccc92 is an Outlook send receive error, displayed as Receiving reported error (0x800ccc92) Your email server rejected your login. Verify your user name and password in your account properties. The server responded: ERR (AUTH) username or password are not accepted.

The error clears indicate that the error occurs due to usage of incorrect username and password. Sometimes, the error server rejected login can be encountered due to other various reasons.

Reasons that cause the Outlook error 0x800ccc92

One of the main reasons for the error 0x800ccc92 is incorrect username and password.  Other reasons may include:

    • Incorrect configuration settings in the Microsoft Outlook
    • Oversized PST file can also lead to Outlook receiving error
    • Corrupt Outlook data file is another cause for any Outlook send receive errors
    • Failure of POP3 and SMTP Protocol while trying to send or receive Outlook emails can cause the error server to reject your login.
    • Abrupt termination of an application could lead to the error
    • Problem in synchronizing of MS Outlook and Server

Any of the above-mentioned reasons can lead to the error 0x800ccc92 and restrict you from sending and receiving an email on Outlook. If the issue is not fixed immediately, the problem may lead to improper working of Outlook which causes Outlook to keep freezing without giving any warning message.

How to fix Outlook error 0x800ccc92 server rejected an email?

Here are a few basic checks you can try to fix the error 0x800ccc92:

 Remove Email Account from Other Devices

Sometimes, keeping the same configuration on different devices leads to incompatibility with the devices and stops you from sending or receiving emails on Outlook. Therefore, remove the same email account if present on multiple devices and verify if the error exists or not.

Verify your Username and Password

If you are trying to sign in to Outlook using webmail with your email address and password and the login attempt fails, all you must do is reset your password and update the newly created password in Outlook.

If you are trying to login into Outlook in web, make sure your mail addresses are below:

Also, make sure that the account’s full email address is entered as your username. For example, if you have configured a Gmail account with POP3 in Outlook, you need to enter your full Gmail address like (replace name with your username) into the user name field.

Ensure you are using the same credentials (username and password) for both incoming and outgoing mail servers.

Incoming mail server:

Outgoing mail server:

Reduce the Oversized PST file:

If your PST file is larger than 5 GB, there might be a chance of sending and receiving errors. Try reducing the size of your Outlook PST file. You can reduce the oversize of the PST file by splitting the PST into smaller PST files. You cannot manually split the PST file, instead you can use various methods like delete emails from Outlook, compress the PST file using compact now feature on Outlook.

If these methods did not work well for you, this could be due to synchronizing issues or corrupt Outlook data files. Follow the next methods to fix the error 0x800ccc92.

Methods to fix the error 0x800ccc92

Method 1: Check the server setting of Email Account in Outlook

It is most important to enter correct server settings for your email setting. Be it Gmail, Hotmail, Outlook 365, configured in Outlook. To ensure the proper configuration – You need to open the Account Server Settings in Outlook

Check the incoming and outgoing mail server settings as well as the incoming and outgoing server port number for the IMAP, POP3, or SMTP setting for the Outlook account.

Below given is the port number to the respective email configuration of Outlook on different platforms.

for a Gmail account- POP3 settings

Account Type POP3
Incoming mail server
Outgoing mail server
Incoming server (POP3) 995 (SSL required) 
Outgoing server 465 (SSL) or 587 (TLS)


for a Gmail account- IMAP settings

Account Type IMAP
Incoming mail server
Outgoing mail server
Incoming server (IMAP) 993 (SSL required) 
Outgoing server 465 (SSL) or 587 (TLS) (Hotmail) account- POP3 settings:

Account Type POP3
Incoming mail server
Outgoing mail server
Incoming server (POP3) 995 (TSL required)
Outgoing server 587 (SSL/TLS required) (Hotmail) account- IMAP settings:

Account Type IMAP
Incoming mail server
Outgoing mail server
Incoming server (IMAP) 993 (TSL required)
Outgoing server 587 (SSL/TLS required)


If you are using any other email account, verify your setting has a correct Outlook configuration.

Method 2: Remove Outlook from Gmail

If you are using Outlook in Gmail, you may need to enable ‘allow secure apps’ in Gmail as Gmail considers Outlook as a less secure application. Only then you will be able to access the data from Outlook in Gmail. Follow the steps below to fix the error 0x800ccc92.

Step 1: Login to your Gmail account that is configured for Outlook.

Step 2: Click on the Settings icon>> click the Accounts & Import tab

Step 3: Now, click the other Google Account settings link >> click Settings and navigate to Less secure app access section.

Step 4: Next, turn the Allows less secure apps option >> turn it ON

Step 5: at last, try configuring your account in Outlook or if you’ve already configured the account try sending/receiving the emails.

If none of the above methods helped you fix the error, the error 0x800ccc92 might be due to corrupt PST files. You can easily repair PST files using the Inbox repair tool. However, if the PST file is too large, the inbox repair tool or ScanPST.exe cannot be used to repair the Outlook file.

Therefore, you can make use of Inbox repair corrupt Outlook data files only if the file has minor corruption. If the file is large or severely corrupted, the best recommended way to fix the corrupt PST file is to make use of the safe and professional PST repair tool.

Free Download for Windows

Fix the Error 0x800ccc92 using SFWare PST Repair Tool

To fix the corruption on the PST file causing Outlook error 0x800ccc92, download the SFWare PST repair tool, and launch the application.

PST repair tool to fix Outlook error

Open PST File: If you know the path to open PST file, select the option

Find PST File: If you are not aware of PST file, the tool easily finds that for you

Select Outlook Profile: Select the profile in which you need to repair the Outlook files

Scan the PST file to fix error

2 Now, Select Normal Scan or Smart Scan from the next window

Normal Scan: Repairs minor corruptions in PST file

Smart Scan: Works effectively on severely corrupted PST file

3 Click on the Repair option to fix Outlook Error 0x800ccc92 server rejected email.

End Screen

After completion of the Outlook repair process, save the repaired PST file in your desired location on the computer and verify if the Outlook error 0x800ccc92: server rejected email is fixed.


With the help of all the above-mentioned methods, you will be able to fix the error 0x800ccc92 server rejected email. If the error is caused due to corrupt Outlook data files, you can always rely on SFWare Outlook repair tool to fix corrupt files and recover Outlook data.

Frequently Asked Question

What causes receiving’ reported error (0x800ccc92) ‘your email server rejected your login?

The error receiving’ reported error (0x800ccc92) is caused mainly due to incorrect usage of username and passwords or configuration setting on email accounts.

Does corruption lead to the error 0x800ccc92 in Outlook?

Yes, corruption on Outlook data files can lead to the error 0x800ccc92. If the corruption level is minor, you can easily fix it with ScanPST.exe. If the Outlook data files are severely corrupted, you can always rely on the SFWare PST repair tool.

How to create a new profile in Outlook to fix the login error 0x800ccc92?

The Outlook error 0x800ccc92 may also occur due to a corrupt Outlook profile. You can try creating a new Outlook profile and add your email account.

Open Control Panel >> Mail >> Click Show Profiles

When a dialog box appears, click on New >> type your name of your new Outlook profile >> OK.

Now, Re-add your account to your new Outlook profile and check if the issue is fixed.

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