Why Is Outlook Not Receiving Gmail Emails?
The common cause behind Outlook not receiving emails from Gmail are:
- Sync settings are misconfigured between Gmail and Outlook.
- Storage limits are reached in either app.
- Filters or rules send emails to the wrong folders.
- Internet or server issues disrupt the connection.
- Outdated credentials or software cause glitches.
- Technical issues like corrupted files or security blocks.
No matter the reason, there’s a fix. Let’s explore every solution, from simple to advanced to resolve this Outlook send and receive error.
Solutions To Fix ”Outlook not Receiving Emails From Gmail” Issue
Before beginning the troubleshooting verify the basics like internet speed and Outlook and Google Workspace status, if you don’t see any issues there, proceed with the solutions listed below:
- Fix Gmail Settings
- Clear Storage
- Check Filters and Rules
- Update Credentials and Software
- Reset Outlook
- Repair Outlook Data Files
- Check Security Setting
- Network Tweaks
- Reinstall Outlook
1: Fix Gmail Settings
Outlook uses IMAP or POP to fetch Gmail emails. If these aren’t enabled, Outlook not receiving emails from Gmail accounts is inevitable. Here’s how to fix it:
- Log into Gmail online, click the gear icon, and select “See all settings.”
- Go to Forwarding and POP/IMAP. Enable IMAP Access (preferred) or POP Download and Save changes.
In Outlook:
Go to File” > Account Settings > Account Settings.
Remove your Gmail account, then re-add it with your email and password.
If that fails, manually configure: Incoming (imap.gmail.com, Port 993, SSL/TLS) and Outgoing (smtp.gmail.com, Port 587, TLS). This often resolves Outlook not receiving Gmail emails.
2: Clear Storage
A full mailbox stops new emails. Check Gmail’s storage at the bottom of the inbox page (15 GB free limit) and Outlook’s via “Data File Properties.” Delete old emails or attachments if needed. Free space often fixes Outlook not receiving emails from Gmail and
3: Check Filters and Rules
Emails might arrive but hide.
In Gmail, under Settings > Filters and Blocked Addresses and remove misfiring filters.
In Outlook, go to File > Manage Rules & Alerts and disable problematic rules. Check Junk or Spam folders too. If you find Gmail emails, mark them as Not Junk. This stops Outlook not receiving emails from Gmail accounts.
4: Update Credentials and Software
Changed your Gmail password? Update it in Outlook via Account Settings > Change. Also, ensure Outlook is current: File > Office Account > Update Options > Update Now. Old versions can cause Outlook not receiving Gmail emails issue.
If you use Gmail’s two-factor authentication (2FA) with an older Outlook version, generate an App Password (Google Account > Security > App Passwords) and use it instead. This tackles if there is a delay in receiving emails and not receiving emails from Gmail.
5: Reset Outlook
A glitchy cache might be the issue.
Close Outlook
Navigate to “%appdata%\Microsoft\Outlook” (Windows + R), and delete cache files.
Reopen and re-add your Gmail account.
If that fails, create a new profile: Control Panel > Mail > Show Profiles > Add. This often fixes Outlook not receiving emails from Gmail accounts.
6: Repair Outlook Data Files
Corrupted Outlook data files (.pst/.ost) can block Gmail sync.
For Minor corruption issues: Use “ScanPST.exe” (in Outlook’s install folder) to repair them: File > Open & Export > Open Outlook Data File then run the tool.
For severe corruption: When the Microsoft Outlook repair tool doesn’t solve the PST corruption, You choose an effective Outlook repair software like SFWare Outlook Repair Tool to fix severe Outlook data corruption in a few simple clicks, this resolves deeper issues with Outlook not receiving emails from Gmail.
Download Now and Try
How do you fix PST files using the SFWare PST Repair Tool?
Step 1: Download, Install, and open the SFWare PST Repair Tool.
Step 2: Select a PST file import method.
- Open Default PST file: Imports default Outlook PST file.
- Select PST File Manually: Manually Browse and select a PST file.
- Find all Your OPST Files: The software scans the entire drive and lists all the Outlook data files from which you can choose.
Step 3: Select the scan, choose a destination path for the repaired PST file, and click on Repair.
Step 4: View the results summary, and save the file if satisfied.
7: Check Security Setting
Firewalls or antivirus might block Outlook. Temporarily disable them or add an exception. Also, if Gmail flags Outlook as suspicious, log in online, check security alerts, and approve it. This clears Outlook not receiving Gmail emails caused by security hiccups.
8: Network Tweaks
Rarely, network settings interfere. Flush DNS (Command Prompt: “ipconfig /flushdns”) or switch to Google’s DNS (8.8.8.8). This can fix the issue tied to connectivity quirks.
9: Reinstall Outlook
As a last resort, uninstall Outlook via Control Panel > Programs then reinstall from your Microsoft account. This wipes out stubborn glitches causing Outlook is not receiving emails from Gmail.
Preventing Future Issues with Outlook Not Receiving Emails from Gmail
- Clean your inbox regularly.
- Update passwords and apps promptly.
- Check settings after changes.
Final Thoughts
We hope you found your answer in this article, whether it’s Outlook not receiving emails from Gmail or any variation, these steps cover it all from quick tweaks to technical resets start simple, and escalate as needed.
