Quick Navigation:
How to Fix Video Playback Errors on :
- Media Player
- HTML5 and Embedded Video Errors
- Streaming Platform Errors
- Video Capture and Format Errors
- Preventative Measures to Avoid Playback Errors
Video playback errors are specific problems that prevent videos from playing properly, You will often see an error message indicating the reason behind it.
The common reasons behind video playback errors are corrupt video files, unsupported video file formats, missing codecs, outdated media players, and network issues.
Unlike the general video playback issues like lagging or buffering, these playback errors are very severe and need troubleshooting to resolve.
With the right approach, most video playback errors are fixable. Follow the upcoming sections, which discuss troubleshooting steps in detail.
Part 1: Fix Video Playback Errors [Media Players]
Errors such as 0xc00d3e8c, 0xc00d36e5, or 0xc00d5212 pop up when the video file has missing codecs, unsupported file formats, or outdated players.
Here is how you can fix them:
- Update the Media Player
- Try a Different Media Player
- Run Windows Troubleshooter
- Convert the Video File
- Repair Video File
1: Update the Media Player: Ensure your Media player i.e., VLC, Windows Media Player, MX Player, KM Player or other applications is updated to ensure compatibility, improve performance, and resolve bugs that can help fix video playback errors.
If you face any issues updating the application, you can uninstall and reinstall the media player.
2: Try a Different Media Player: Use a different player with vast codec and format support, which ensures more stable video playback.
3: Run Windows Troubleshooter: When there is an issue with system files that are causing playback errors and problems or any codec or format problems in the videos running the Windows built-in troubleshooter can help resolve them, follow the steps below:
Settings > Update & Security > Troubleshoot and click on Additional Troubleshooter > Click on Video Playback and Run the troubleshooter
4: Convert the Video File: if the current video file format is having video playback errors, then you can try converting to a more compatible format like MP4 which is more universally compatible. This will resolve the codec issues and minor corruption issues in videos with playback problems.
Here is how you convert a video file using VLC:
- Open VLC Media Player, click on Media > Convert / Save
- Click Add, select the Video file, and click on Convert / Save
- Click on Profile to choose the format you want, choose a destination for the converted video file, and click on Start
5: Repair Video File: If none of the troubleshooting works, then your video files must be severely corrupt. You can try effective video repair tools to repair the corrupt video.
You can try SFWare Video Repair to fix severely damaged video files with codec issues or header damage, etc in a few simple clicks. The tool is built with advanced scanning methods to fix playback errors on videos.
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Step 1: Download and install the SFWare Video Repair tool and launch the software.
Step 2: Click on Add File to choose the corrupt video and click on Repair.
Step 3: The tool starts repairing the corrupt video file.
Step 4: Once the repair is completed, check the preview of the repaired video file for any playback errors
If you are satisfied with the result, click on Save to save the file.
Other errors like 0xc00d36cb and 0xc0d3e8c can also be repaired on this video repair tool.
Part 2: Fix Video Playback Errors [HTML5 and Embedded Video Errors]
Video Playback Errors on Web browsers can display errors like “HTML5 video file not found” or “This video file cannot be played (224003)” It can be due to browser incompatibility, or network issues.
These errors can disrupt online streaming and embedded video playback on websites. they can usually be resolved, Here’s how:
clearing the browser cache, enabling JavaScript, or switching to a different browser. Understanding the root cause helps ensure a smooth and uninterrupted video experience.
1: Clear Browser Cache and Refresh: Cache files on browsers can get corrupted over time, so clearing up the cache forces the browser to download fresh copies, resolving playback errors.
Additionally, If the website hosting the video has updated its HTML5 scripts or player components old cache files can cause video playback errors.
Google Chrome:
- Go to Settings > Privacy and Security > Clear Browsing Data.
- Select Cached images and files and clear the data.
Mozilla Firefox:
- Navigate to Options > History > Clear search history
- Check Temporary Cached Files and Images and click Clear.
Microsoft Edge:
- Open Settings > History> click on Bin icon
- Check the Cached images and files and clear them.
2: Open in Incognito Mode: When there is an issue with the login, browser extension issues, or faulty settings Try opening the video in incognito mode will be an effective way to address these and fix video playback issues.
3: Enable Javascript: Enabling JavaScript in your browser can fix video playback errors, as modern websites rely on JavaScript to render video players. If JavaScript is disabled, videos may fail to load or display correctly.
Additionally, features like autoplay, resolution adjustment, and buffering are often managed by JavaScript.
Google Chrome:
- Open Chrome and click on the three-dot menu (top-right corner).
- Go to Settings > Privacy and Security > Site Settings.
- Scroll down to the Content section and select JavaScript.
- Toggle the switch to Allowed (on).
Mozilla Firefox
- In the address bar, type about:config and press Enter.
- Click Accept the Risk and Continue if prompted.
- Search for javascript.enabled.
- Check if the value is true, If the value is set to false, double-click it to change it to true
Microsoft Edge
- Open Edge and click on the three-dot menu (top-right corner).
- Go to Settings > Cookies and site permissions.
- Scroll down and select JavaScript.
- Toggle the switch to Allow (recommended).
4: Try a different browser: If the video doesn’t play on the current browser, try opening the video in a different browser and verify the issue is with a specific browser.
Part 3: Fix Video Playback Errors [Streaming Platform Errors]
You can come across playback errors on Streaming platforms like YouTube, Netflix, or other online services. Errors like This video file cannot be played “Error Code 102630”, “Error Code 233011”, or “Sorry, the video player failed to load” typically would disturb the dring the content stream. Here is how to troubleshoot them:
- Check Your Internet Connection
- Refresh the Page
- Adjust Playback
- Disable Browser Extensions
- Update Graphics Driver
1: Check Your Internet Connection: Check if the internet is stable, Verify if the internet speed supports the playback, or try restarting your modem/router to prevent connectivity issues.
2: Refresh the page: Refreshing the page can resolve temporary glitches that are causing video playback errors on streaming platforms and embedded videos
3: Adjusting Playback: Try lowering the video resolution or making playback adjustments such as disabling hardware acceleration to address synchronization problems between audio and video. Here is how it’s done:
On Streaming Platforms:
- Open the video settings (gear icon) in the player.
- Select a lower resolution or quality option (e.g., 720, 480, 360).
In Media Players:
- Navigate to the settings menu.
- Adjust video settings like resolution, frame rate, or hardware acceleration.
4: Disable browser Extensions: Disabling browser extensions will eliminate conflicts or resource usage by third-party tools, allowing video players to load and function correctly.
Google Chrome:
- Go to Menu > More Tools > Extensions.
- Toggle off extensions or remove them.
Mozilla Firefox:
- Open Menu > Add-ons and Themes > Extensions.
- Disable or remove any extensions.
Microsoft Edge:
- Navigate to Settings > Extensions.
- Turn off extensions temporarily.
5: Update Graphics Driver: Updating your graphics driver can help resolve video playback errors by ensuring your system has the latest optimizations, bug fixes, and compatibility improvements. Here’s how updating your graphics driver helps:
Updated drivers can include compatibility fixes for media players, video formats, and streaming platforms.
Windows:
- Open Device Manager.
- Expand Display adapters, right-click your graphics card, and choose Update driver.
- Select Search automatically for updated driver software.
Part 4: Fix Video Playback Errors [Video Capture and Format Errors]
Cameras or Other capture devices throw “0xa00f425c” or “0xc00d36c4” errors while recording or playing back the videos. These can prevent smooth recording or playback.
Here is how you can fix these camera playback errors:
1: Update the Camera Driver: Outdated camera drivers can cause conflicts, as they are incompatible with or do not coordinate with the camera and other hardware.
Here is how it is done on Windows:
- Open Device Manager > Right-click on your camera device choose Update Driver and Follow the instructions
Once done restart the device and check if the video playback error is gone.
2: Change the Storage Location: You can change the storage location of the video in case of management errors, having an organized structure can prevent playback errors on video.
Settings > System > Storage > Change where new content is saved choose photos select the desired drive and Apply
Preventative Measures to Avoid Playback Errors
- Keep Software and Drivers Updated: Regularly update your OS, media players, video drivers (including graphics and camera drivers), and browsers to the latest versions to ensure optimal performance and compatibility.
- Use Supported Video Formats and Codecs: Use the Video files in a widely supported format (e.g., MP4, MOV, AVI). Make sure you check the video file format and codecs are compatible with your media player or streaming platform.
- Enable Hardware Acceleration: Make sure the hardware acceleration is in your media player or browser settings to ensure efficient video rendering.
- Sufficient System Resources: Close unnecessary applications and processes running in the background. Ensure your system meets or exceeds the minimum requirements for video playback and consider upgrading hardware if needed.
- Maintain Healthy Storage Space: Ensure that your storage drives have enough free space for video files and applications to run smoothly. Clean up unnecessary files or offload data to external storage.
Conclusion:
To conclude, video playback errors are annoying and not something you would see while watching your viewing your content. We have put together a list of solutions that can help you fix the errors in video playback both online and offline.
