6 Simple Solutions to Solve Outlook Stopped Working Problem

Updated on October 20, 2022

When Outlook stops working, you will be no longer able to access any Outlook data files (PST, OST) or Outlook profile until you fix it. This article brings you 6 easy and the best workarounds to fix the problem Outlook stopped working. With these troubleshooting steps you can repair the latest Outlook 2019, 2016 and older versions.

MS Outlook stops working, doesn’t respond or freeze frequently due to various reasons. The most common and the main reason is corrupt or damaged Outlook Data Files. Add-ins that interfere with the applications and the antivirus conflicting with the Outlook also leads to freezing of the application.

Note: Prior trying any of these fixes, it is suggested to ensure that your Office application is up-to-date. If the Microsoft Office software is updated and you still face Outlook stopped working error, then follow below-listed troubleshooting techniques one after the other (in the order).

6 Ways to Fix Outlook not Responding/ Stopped working Problem

Try each one of the solutions and verify if Outlook issue is resolved. If one method didn’t help try the next one. With these methods you can repair corrupt Outlook.

1. Create new Profile

2. Disable Add-ins

3. Repair Outlook in Control Panel

4. Re-install the Outlook

5. Update the device driver

6. Use the efficient Outlook Repair Tool

Method 1: Create New Profile

If your Outlook problem is due to corrupt Outlook profile, it is recommended to create a new profile. Once you create a new profile, replace the existing profile and re-add email accounts to this new profile.

Open Outlook, select File -> Account Settings -> Manage Profiles -> Show Profiles -> Add

the Profile Name box, type a name for the profile, and then click on OK.

Select Account settings

Method 2: Use Safe Mode to Disable Add-ins

Certain add-ins may give rise to compatibility issues and lead to "Outlook has stopped working" error. To ensure this start Outlook in Safe Mode.

Type Outlook.exe /safe

If Outlook doesn’t start even in Safe Mode, then the problem doesn’t lie with add-ins.

In case, Outlook starts in Safe Mode, then disable application add-ins and COM add-ins using below steps:

If Outlook works fine after disabling add-ins, then update respective add-ins. If you find no update, then get rid of them.

If Outlook doesn't start after disabling the add-in, then repeat the same procedure for other add-ins one by one. If all add-ins are unchecked and still Outlook stopped working message appears then try the next troubleshooting.

Method 3: Repair the Outlook Application in Control Panel

Note: To fix corrupt Outlook profile or not working problems, you can try repairing Outlook with Inbox repair tool. This method will help you only if the Outlook corruption is minor and small size PST files.

Method 4: Reinstall the Outlook

From Control Panel, uninstall Outlook application. Then, download Outlook from Microsoft official site and install.

Method 5: Update the Device Drivers

Run a Windows or Microsoft update and verify you have latest device drivers. If you don’t have, then update them.

Fix Outlook Not Working Problem with SFWare

If you are still unable to access data on the outlook this could be due to sever corruption on the data files. To keep your data secure SFWare PST Repair Program is the best solution.

SFWare PST Repair Tool is one of the most trust-worthy software to handle severe corruption issues on Outlook PST file. It helps to repair Outlook (errors) of any versions including 2019, 2016, 2013 and other versions when it has been stopped working or PST (data files) file becomes inaccessible. The significant feature of the tool is, it works on the copy of your data files and doesn’t alter your original file. Therefore, the integrity of your original data is secure. Download the tool now and fix any corruption on Outlook data files.

Step-By-Step Procedure to Fix Microsoft Outlook Has Stopped Working

(2019, 2016, 2013 and other versions)

Tips to avoid Outlook problems: