How to Solve Outlook 2016 Error 0x800ccc0e

Learn how you can repair the Outlook error '0x800ccc0e' easily using both manual and software solutions. We start with repairing your Microsoft Office, using Scanpst to using SFWare PST Repair software. Read on to learn about the error and some effective solutions.

There are times when you may encounter issues while sending or receiving emails in Outlook 2016. In this article, let us discuss about an error that reads 'Connection to the server has failed, Error: 0x800ccc0e’. We also discuss about the reasons for this error to occur and potential solutions to resolve the same.

The error ‘0x800ccc0e’ mainly occurs due to an unstable internet connection, a corrupt PST file/Outlook or due to a third party app blocking you from sending emails. Now let us proceed to troubleshooting steps to resolve this problem.

Solution 1: Repair Outlook

In some cases, repairing Outlook using the built in feature may help you resolve the error ‘0x800ccc0e’. To use the repair feature, just follow the steps below.

  • Click on Windows + R and type Control Panel
  • Open the Control Panel and go to Programs & Features
  • Look for Microsoft Office 2016 and right click on it
  • Click Change > Repair and follow the on-screen instructions to repair Office

This will repair your Office should there be any problems. Now check if you are able to send or receive emails. If the error still persists, proceed to the next step.

Solution 2: Repair PST File

If repairing Outlook doesn’t help resolve the issues, the error could be very well due to a corrupt PST file. In such cases, repairing PST file will help you resolve send/receive errors. To do this, you can use built in Scanpst tool that is already present in your systems. Just search for Scanpst.exe in File Explorer and select your PST file which is located in 'C:\Users\username\AppData\Local\Microsoft\Outlook for Outlook 2016'. Please note that this location will change depending on the version of Outlook you have.

Once you have found the file to repair, click on Repair for Scanpst to repair your file. Once the file is repaired, check if you are able to send emails without the error ‘0x800ccc0e’.

But the disadvantage of Scanpst is that it cannot be used to repair all kinds of corruption issues in PST files. In such cases, you will need exclusive tools PST repair tools such as the one from SFWare.

Use SFWare PST repair tool

SFWare PST repair tool is designed to repair all kinds of corruption issues with PST files and resolve errors such as ‘0x800ccc0e’. Whether it’s a simple corruption issue or a complex one, it can be resolved by SFWare. It can also be used to resolve errors such as ‘PST file cannot be accessed’.

Once the PST file is repaired, all your Outlook attributes like emails, contacts, appointments, calendars etc. can be recovered after the repaired file is imported to Outlook.

The best feature of this tool is that the tool extracts contents from your PST file using a read only feature and fixes issues. Then a brand new PST file is created, so there is no way that the software can change your original Outlook data.

Procedure to fix error ‘0x800ccc03’ using SFWare PST repair tool

Step 1. Download and install SFWare PST repair software on your computer

Step 2. Launch the software and you will be greeted with a list of options to select your PST file. If you know where the PST file is located, click ‘Select PST file manually’. If not, let the software choose the PST file by clicking on ‘Open Default PST file’ or select ‘Find all your PST files’ to look for all PST files.

Step 3. Click on a scanning option: Ideally, select Normal Scan to fix normal corruption issues. If Normal Scan cannot fix the file, select Smart Scan

Step 4. Then click Repair to repair the file

Step 5. Then have a preview of all Outlook attributes and save the PST file

Then import the new PST file to Outlook and you will have all your Outlook attributes. As far as compatibility is concerned, SFWare can work with all versions of Outlook including 2016, 2013, 2010, 2007 etc and all versions of Windows including Windows 10, 8, 7 etc.


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