How to Fix Unsupported Video Format Error 0xc00d36c4? (AVI, MP4, MOV)

Updated on August 20, 2022

Most of the Windows users come across an error 0xc00d36c4 while playing videos on their media player. Be it AVI, MP4 or MOV videos, the error 0xc00d36c4 unsupported video format stops you watching your endearing videos. In this article you will find different ways to fix the video file error. If you need a quick fix, here is an automated method to repair the error 0xc00d36c4 without loosing a bit of video quality using a best Video repair tool.

What does error 0xc00d36c4 mean?

Error 0xc00d36c4 is the most common error seen while playing your AVI, MP4, or MOV videos on any Media player. Generally, the error 0xc00d36c4 appears when the video has unsupported file system due to corruption or damage.

The error 0xc00d36c4 can easily be solved using simple manual methods. First let's see some of the root causes that makes video not to play on your media player.

Causes for the Error 0xc00d36c4

Here are a few reasons that lead you to the error 0xc00d36c4 while playing AVI, MP4 or MOV video files.

    When your media player doesn't support the video format

    Using incorrect or unsupported video file extension

    Damage in the video file and wrong codecs

    Conflicts between USB drivers and Windows OS when the OS is updated

How Do I Fix Error Code 0xc00d36c4?

Sometimes the error code 0xc00d36c4 might just occur if you are trying to play the video file that does not supported by media player. To fix the error 0xc00d36c4, you can try switching to another media player. If your video file has unsupported file format this process should help you fix the error. If the media player is not responsible for the error, try the following methods.

Method 1: Try Changing the File Extension

When the Video file format is not supported by the media player, converting it to the workable format could solve the problem.

  1. Open File explorer on your Windows Computer
  2. Go to View tab and Check the File name extensions option.

If you cannot preview the video file extension, you can go to Options -> View -> uncheck Hide extensions for known file types.

Method 2: Install Missing Codec

When the video file codec does not match the media player codec the error 0xc00d36c4 is sure to show up. You can fix the error just by downloading the necessary codec for the media player. Codecs are the device program that is used to compress video for faster transmission by encoding and decoding at sender and receivers end respectively.

Windows Media player is the default player used by Windows and most commonly bound player for error 0xc00d36c4. Here are the steps to download codec automatically on Windows Media player.

    1. Open the Media player and go to Tools -> Options ->Player

    2. You can see an option Download codecs automatically, click ok. Install the application.

    If the problem is with codec, this step will surely help you fix the AVI, MOV or MP4 error 0xc00d36c4.

Method 3: Reinstall the Drivers to Fix the Error 0xc00d36c4

As discussed above, one of the main reasons for the error is corrupt or out-dated drivers. If this is the case, it can be resolved by reinstalling the drivers using the following steps.

    1. Click on Windows + X and select Device Manager from the menu

    2. Find the item Universal Serial Bus Controllers and expand the list

    3. Right click on the first device in the list and click Uninstall

    4. Repeat for all devices and restart your computer

Restarting your computer will automatically reinstall drivers and this should help resolve the issue for you. Now connect the USB device and check if you can play the video files. If not, that is a possibility of your video being severely corrupted.

Method 4: Convert the video file format

Converting the problematic video to another file format can play your video. You can make use of VLC player to convert your problem causing video to another format.

  1. 1. Open your video file with VLC >> Go to Media. Select Convert/ Save.
  2. 2. After that, add input files or streams that require to be transcoded.
  3. 3. Press Convert/ Save again
  4. 4. In the Convert window, select Browse to provide the file name and location against the Destination file option
  5. 5. Add profile or click Edit Selected Profile – click on the icon to change or add profile settings.
  6. 6. Next, click Start. Your converted video file will be saved at the specified location.

Method 5: Disable Copy Protection in Windows Media Player

If you encounter error 0xc00d36c4 every time you play CD or DVD or videos on your PC, it could be due to the ‘Copy Protection’ feature of Windows Media Player. Thus, turn-off this feature to fix error 0xc00d36c4 in music files.

Steps to disable copy protection in Windows Media Player:

  1. 1. Open Windows Media Player >> On the top-left, click Organize tab.
  2. 2. From the drop-down, select Options >> click on the Rip Music tab.
  3. 3. Under Rip settings, uncheck Copy protect music and Click OK.

Now when you play your music or videos from DVD/ CD or external device, error code 0xc00d36c4 won’t appear.

If your video file is severely damaged or corrupted, the above steps will not be able to fix the video file error 0xc00d36c4. At this moment all you need is the safe and secure Video repair tool to fix corruption on the video file.

SFWare Video Repair tool is an automated tool to fix corruption on video files, be it AVI, MOV or MP4 files, the tool creates a separate audio and video streams to repair the file. The most notable feature of the tool is, it works on read only mode i.e., it creates a copy of your original file and repair the file. Therefore, it does not cause further damage to the file as original file will be intact and unaltered. Download the software now and try it for free..

Compatibility: SFWare Video Repair Software is compatible with all versions of Windows including Windows 11, 10, 8, 7, XP, Vista etc.

An Automated Method to Fix the Video File Error 0xc00d36c4

Download and install the SFWare Video Repair Tool on your computer and launch the application.

Step 1: Click Open the downloaded application based on the video file select either MOV/MP4 or AVI options.

home screen

Step 2: click on Browse to select the corrupt video file displaying 0xc00d36c4 error.

select corrupt avi

Step 3: Then click on the Repair button. The repair process initiates.

preview file

The software repairs the file and notifies you once itbs done. Now preview the repaired file and save it to a desired location

SFWare Video Repair Tool Features: Precautions to avoid corruption in video files

    It is always awarding to format your storage device occasionally to prevent corruption.

    Keep the back up of your important videos to avoid any data loss

    Always make a habit of safely removing any hardware connected to your system.

    If a file is being transferred from a storage device to a computer for instance, make sure the process is complete, before you eject the device